Freshly Printed - allow 7 days lead
Couldn't load pickup availability
Writing and Speaking in the Technology Professions
A Practical Guide
David F. Beer (Edited by), DF Beer (Author)
9780471444732, Wiley
Paperback / softback, published 22 July 2003
536 pages, Photos: 100 B&W, 0 Color; Screen captures: 20 B&W, 0 Color
28.1 x 21.6 x 2.4 cm, 1.238 kg
"I wish I had known of this publication years ago. It would have made the growth of a professional career less chaotic and better organized...highly recommended to all professionals..." (Journal of Veterinary and Human Toxicology, Vol. 45, No. 5, October 2003)
An updated edition of the classic guide to technical communication
Consider that 20 to 50 percent of a technology professional's time is spent communicating with others. Whether writing a memo, preparing a set of procedures, or making an oral presentation, effective communication is vital to your professional success. This anthology delivers concrete advice from the foremost experts on how to communicate more effectively in the workplace.
The revised and expanded second edition of this popular book completely updates the original, providing authoritative guidance on communicating via modern technology in the contemporary work environment. Two new sections on global communication and the Internet address communicating effectively in the context of increased e-mail and web usage. As in the original, David Beer's Second Edition discusses a variety of approaches, such as:
* Writing technical documents that are clear and effective
* Giving oral presentations more confidently
* Using graphics and other visual aids judiciously
* Holding productive meetings
* Becoming an effective listener
The new edition also includes updated articles on working with others to get results and on giving directions that work. Each article is aimed specifically at the needs of engineers and others in the technology professions, and is written by a practicing engineer or a technical communicator. Technical engineers, IEEE society members, and technical writing teachers will find this updated edition of David Beer's classic Writing and Speaking in the Technology Professions an invaluable guide to successful communication.
Preface xiii PART I Getting Started: Writing the First Drafts Can Engineers Write? 3 IEEE Trans. Prof. Comm. PC-27(1) March 1984 Preparing to Write the Document: A Worksheet for Situational Analysis in the Workplace 7 IEEE Trans. Prof. Comm. PC-27(1) March 1990 Issue Trees: A Tool to Aid the Engineering Writer 12 IEEE Trans. Prof. Comm. PC-37(2) June 1994 Ready, Aim—Write! 21 IEEE Trans. Prof. Comm. PC-31(1) March 1988 Beginnings and Endings: Keys to Better Engineering Technical Writing 24 IEEE Trans. Prof. Comm. PC-40(4) December 1997 Could You Be Clearer? An Examination of the Multiple Perspectives of Clarity 30 IEEE Trans. Prof. Comm. PC-35(2) June 1992 The Grammar Instinct 34 IEEE Trans. Prof. Comm. PC-45(2) June 2002 Comparing the Two Cultures in Technical Writing 39 IEEE Trans. Prof. Comm. PC-34(2) June 1991 PART II Construction and Content: Putting Documents Together Creating a Doc Spec 45 IEEE Trans. Prof. Comm. PC-42(2) June 1999 Write a Good Technical Report 49 IEEE Trans. Prof. Comm. PC-27(1) March 1984 How to Avoid the Transitional Ax in Indirect Bad News Messages 55 IEEE Trans. Prof. Comm. PC-34(1) March 1991 Job Hunting: Sharpening Your Competitive Edge 5 IEEE Trans. Prof. Comm. PC-27(4) December 1984 How to Write a Recommendation 6 IEEE Trans. Prof. Comm. PC-27(4) December 1984 Some Guidance on Preparing Technical Articles for Publication 7 IEEE Trans. Prof. Comm. PC-32(1) March 1989 Today’s Style Guide:Trusted Tool with Added Potential 8 IEEE Trans. Prof. Comm. PC-41(1) March 1998 “Professional Communication” and the “Odor of Mendacity”: The Persistent Suspicion that Skillful Writing is Successful Lying 8 IEEE Trans. Prof. Comm. PC-38(3) September 1995 PART III Text and Graphics: Presenting Information Visually Editing Visual Media 97 IEEE Trans. Prof. Comm. PC-41(1) March 1998 Visual Discriminability of Headings in Text 110 IEEE Trans. Prof. Comm. PC-35(2) June 1992 Choosing the Right Graph 117 IEEE Trans. Prof. Comm. PC-45(1) March 2002 Table Construction: Do’s and Don’ts 123 IEEE Trans. Prof. Comm. PC-32(1) March 1989 Safety Labels: What to Put in Them, How to Write Them, and Where to Place Them 128 IEEE Trans. Prof. Comm. PC-30(3) September 1987 Editing Math: What to Do with the Symbols 134 IEEE Trans. Prof. Comm. PC-33(3) June 1990 Displaying Scientific Graphics on Computer 138 IEEE Trans. Prof. Comm. PC-40(2) June 1997 PART IV Manuals and Procedures: Giving Directions that Work Designing and Writing Operating Manuals 155 IEEE Trans. Prof. Comm. PC-27(1) March 1984 Manual Dexterity—What Makes Instructional Manuals Usable 158 IEEE Trans. Prof. Comm. PC-27(2) June 1984 Selecting and Switching: Some Advantages of Diagrams Over Tables and Lists for Presenting Instructions 161 IEEE Trans. Prof. Comm. PC-41(4) December 1998 Using a Structured Design Analysis To Simplify Complex In-House Computer Manuals 174 IEEE Trans. Prof. Comm. PC-35(1) March 1992 Single-Source Manuals 180 IEEE Trans. Prof. Comm. PC-37(2) June 1994 The Effects of Screen Captures in Manuals: A Textual and Two Visual Manuals Compared 187 IEEE Trans. Prof. Comm. PC-42(2) June 1999 The User Edit: Making Manuals Easier to Use 202 IEEE Trans. Prof. Comm. PC-24(1) March 1981 PART V Proposals: Writing to Win the Customer Fifteen Questions to Help You Write Winning Proposals 207 IEEE Trans. Prof. Comm. PC-26(2) June 1983 The Short Proposal:Versatile Tool for Communicating Corporate Culture in Competitive Climates 208 IEEE Trans. Prof. Comm. PC-32(2) June 1989 Technical Writing and Illustrating Strategies for Winning Government Contracts 213 IEEE Trans. Prof. Comm. PC-28(2) June 1992 Storyboarding Can Help Your Proposal 219 IEEE Trans. Prof. Comm. PC-32(1) March 1989 Developing Winning Proposal Strategies 225 IEEE Trans. Prof. Comm. PC-34(3) September 1991 Clarification Questions That Work 235 IEEE Trans. Prof. Comm. PC-31(2) June 1988 Proposals: Write to Win 238 IEEE Trans. Prof. Comm. PC-26(2) June 1983 Broadening Employment Horizons:Transferring Proposal Writing Skills from For-Profit to Nonprofit Organizations 240 IEEE Trans. Prof. Comm. PC-39(2) June 1996 PART VI Revising and Editing: Refining Your Documents Theory and Practice of Editing Processes in Technical Communication 247 IEEE Trans. Prof. Comm. PC-28(1) March 1985 When the Basics Aren’t Enough: Finding a Comprehensive Editor 256 IEEE Trans. Prof. Comm. PC-37(3) September 1994 Collaborative Writing in the Workplace 260 IEEE Trans. Prof. Comm. PC-32(3) September 1989 Reverse Engineering: The Outline As Document Restructuring Tool 265 IEEE Trans. Prof. Comm. PC-29(3) September 1986 How Writing Helps R&D Work 271 IEEE Trans. Prof. Comm. PC-30(2) June 1987 The Paradox of Revision: A Study of Writing as a Product in the Revision of Manuals 271 IEEE Trans. Prof. Comm. PC-39(1) March 1996 Online Editing: Mark-Up Models and the Workplace Lives of Editors and Writers 279 IEEE Trans. Prof. Comm. PC-38(3) June 1995 PART VII Oral Presentations: Speaking Effectively to Groups A Quick and Easy Strategy for Organizing a Speech 289 IEEE Trans. Prof. Comm. PC-33(3) September 1990 A Good Speech is Worth a Thousand (Written) Words 293 IEEE Trans. Prof. Comm. PC-27(1) March 1984 The Engineering Presentation—Some Ideas on How to Approach and Present It 296 IEEE Trans. Prof. Comm. PC-26(4) December 1983 Authenticity Beats Eloquence 299 IEEE Trans. Prof. Comm. PC-30(2) June 1987 Handling a Hostile Audience—With Your Eyes 301 IEEE Trans. Prof. Comm. PC-32(1) March 1989 Improving Oral Marketing Presentations in the Technology-Based Company 304 IEEE Trans. Prof. Comm. PC-31(2) June 1988 Illustrations in Oral Presentations: Photographs 308 IEEE Trans. Prof. Comm. PC-41(3) September 1998 Producing a Video on a Technical Subject: A Guide 312 IEEE Trans. Prof. Comm. PC-36(2) June 1993 PART VIII Listening, Meeting, and Teamwork:Working with Others to Get Results You Haven’t Heard a Word I Said: Getting Managers to Listen 323 IEEE Trans. Prof. Comm. PC-37(1) March 1994 Becoming an Effective Listener 326 IEEE Trans. Prof. Comm. PC-23(2) June 1980 Toward Better Meetings: A Psychologist’s View 330 IEEE Trans. Prof. Comm. PC-24(3) September 1981 Presenting the Successful Technical Seminar 333 IEEE Trans. Prof. Comm. PC-26(1) March 1983 Project Characteristics and Group Communication: An Investigation 336 IEEE Trans. Prof. Comm. PC-45(2) June 2002 Between Silence and Voice: Communicating in Cross-Functional Project Teams 351 IEEE Trans. Prof. Comm. PC-34(1) March 1991 A Dialogue Technique to Enhance Electronic Communication in Virtual Teams 357 IEEE Trans. Prof. Comm. PC-43(2) June 2000 Videoconferencing as a Communication Tool 370 IEEE Trans. Prof. Comm. PC-40(1) March 1997 PART IX Global Communication: Conveying Meaning Internationally World Language Status Does Not Ensure World Class Usage 379 IEEE Trans. Prof. Comm. PC-35(1) March 1992 English Language Education for Specific Professional Needs 380 IEEE Trans. Prof. Comm. PC-44(3) September 2001 When Culture and Rhetoric Contrast: Examining English as the International Language of Technical IEEE Trans. Prof. Comm. PC-42(4) December 1999 The Organization of Japanese Expository Passages 389 IEEE Trans. Prof. Comm. PC-42(3) September 1999 Measuring the Translatability of Simplified English in Procedural Documents 398 IEEE Trans. Prof. Comm. PC-40(1) March 1997 Babel in Document Design: The Evaluation of Multilingual Texts 407 IEEE Trans. Prof. Comm. PC-43(3) September 2000 Aligning International Editing Efforts with Global Business Strategies 417 IEEE Trans. Prof. Comm. PC-35(2) June 1992 Tackling the Needs of Foreign Academic Writers: A Case Study 425 IEEE Trans. Prof. Comm. PC-40(1) March 1997 PART X The Internet: Making the Most of Cyberspace Stylistic Guidelines for E-Mail 433 IEEE Trans. Prof. Comm. PC-77(4) December 1994 “Who’s Reading My E-Mail?” A Study of Professionals’ E-Mail Usage and Privacy Perceptions in the IEEE Trans. Prof. Comm. PC-40(1) March 1997 Customer Partnering: Data Gathering For Complex On-Line Documentation 446 IEEE Trans. Prof. Comm. PC-40(2) June 1997 Challenges in Developing Research-Based Web Design Guidelines 455 IEEE Trans. Prof. Comm. PC-43(3) September 2000 The Web and Corporate Communication: Potentials and Pitfalls 466 IEEE Trans. Prof. Comm. PC-39(1) March 1996 Editing A Web Site: Extending the Levels of Edit 473 IEEE Trans. Prof. Comm. PC-41(1) March 1998 Web Accessibility for People with Disabilities: An Introduction for Web Developers 484 IEEE Trans. Prof. Comm. PC-44(4) December 2001 A Conceptual Framework for International Web Design 493 IEEE Trans. Prof. Comm. PC-44(2) June 2001 Index 515 About the Editor 519
Joan Knapp
Ronald J. Nelson
Joan Temple Dennett and Michael Hseih
Ruth C. Savakinas
Marcia Martens Pierson and Bion L. Pierson
Ronald E. Dulek
Alan D. Manning
Don Bush
Liz Wing
Gael D. Ulrich
Thomas L.Wiseman
Ron S. Blicq
Alan D. Wilcox
Richard Manley, Judith Graham, and Ralph Baxter
Jane Perkins and Cassandra Maloney
Edmond H. Weiss
Thomas R. Williams and Deborah A. Harkus
Thomas R. Williams and Jan H. Spyridakis
Jean-Luc Doumont and Philippe Vandenbroek
Eva Dukes
Christopher Velotta
Barry W. Burton
Janet E. Lincoln and Donald L. Monk
Lidia Lopinto
James P. Gleason and Joan P. Wackerman
Angelique Boekelder and Michael Steehouder
John S. Craig
Gary Bist
Mark Gellevij, Hans van der Meij, Ton deJong, and Jules Pieters
Marshall A. Atlas
T. M. Georges
Bernard E. Budish and Richard L. Sandhusen
Robert B. Greenly
Robert A. Barakat
Robert A. Barakat
Annette D. Reilly
Clark E. Beck
Sherry Shebley Hamilton
Roger E. Masse
Laurel K. Grove
Charles R. Stratton
Dietrich Rathjens
Herbert B. Michaelson
Alice I. Philbin and Melissa M. Spirek
David K. Farkas and Steven E. Poltrock
Richard A. Lindeborg
Bert Decker
Ronald C. Rosenburg
Susan Dressel and Joe Chew
Gilda Carle
Michael F. Warlum
Thomas Walsh
Danny Dowhal, Gary Bist, Peter Kohlman, Stan Musker, and Heather Rogers
Jo Procter
Marion E. Haynes
Eugene Raudsepp
Thomas Ealey
Tom L. Roberts, Paul H. Cheney, and Paul D. Sweeney
Linda Loehr
Bernard C. Y. Tan, Kwok-Kee Wei, Wayne W. Huang, and Guet-Ngoh Ng
Jan A. Sprey
Joann T. Dennett
Thomas Orr
Communication 385
Kirk St. Amant
Waka Fukuoka and Jan H. Spyridakis
Jan H. Spyridakis, Heather Holmback, and Serena K. Shubert
Leo Lentz and Jacquelin Hulst
Carol Leininger and Rue Yuan
Shimona Kushner
Renee B. Horowitz and Marian G. Barchilon
Workplace 439
Patricia A. Chociey
JoAnn T. Hackos, Molly Hammar, and Arthur Elser
Mary B. Evans
Gary Ritzenthaler and David H. Ostroff
Steven L. Anderson, Charles P. Campbell, Nancy Hindle, Jonathan Price, and Randall Scasny
Jeff Carter and Mike Markel
Fatemah M. Zahedi, William V. Van Pelt, and Jaeki Song
Subject Areas: Electronics & communications engineering [TJ]
