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What Matters Next
A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast

Kate O'Neill (Author)

9781394296422, Wiley

Hardback, published 27 January 2025

272 pages
23.1 x 16 x 2.3 cm, 0.476 kg

THINKERS 50 TOP 10 BEST NEW MANAGEMENT BOOKS 2025 

LONGLISTED FOR THE 2025 PORCHLIGHT BUSINESS BOOK AWARDS

INTERNATIONAL BOOK AWARDS FINALIST


Harness emerging technologies for business success while putting the human first

In What Matters Next: A Leader's Guide to Making Human-Friendly Tech Decisions in a World That's Moving Too Fast, renowned author and consultant Kate O'Neill delivers a roadmap to achieve business growth, transformation, and innovation through the use of emerging technologies—but crucially, in a human-centric manner that benefits both business and humanity. Drawing on her experience working with organizations like Google, Yale, and the United Nations, O'Neill offers a unique blend of strategic guidance, ethical considerations, and practical application to help organizations not just survive, but thrive through bold and empathetic leadership.

In this book, readers will learn about:

  • Making better strategic decisions by moving from questions, to insights, to “Bankable Foresights”
  • Creating a model that aligns focus, purpose, values, and resources across an organization
  • Understanding the intersection and potential harmony of human knowledge and machine intelligence
  • Ensuring digital transformation and innovation efforts frame the future in human terms

What Matters Next is an essential read for all business leaders and individuals interested in the impact of emerging technology on business and humanity and seeking to effect positive change for the benefit of all.

Table of Figures xiii

Preface xv

Introduction A Brighter Future Requires Better Decisions 1

Part I A World That’s Moving Too Fast 11

Chapter 1 The Conflicting Challenges of Leading in the Too-Fast World 13

Chapter 2 Future Visioning: Transforming the Unknown into the Foreseeable 39

Part II Making Human-Friendly Tech Decisions 53

Chapter 3 Future-Ready Decision-Making at Scale: The Insights-Foresights Model 55

Chapter 4 Through-Line Thinking: Ethical Impacts and Beyond 85

Chapter 5 Ethical Acceleration: Making Human-Friendly Tech Decisions Better and Faster 131

Chapter 6 Future-Ready Evolution 163

Part III A Leader’s Guide to the Future 189

Chapter 7 The Leadership That Matters Next 191

Conclusion: Building a More Human-Friendly World 215

Appendix: Creating Your “What Matters Next” Action Plan 221

References 223

About the Companion Website 231

Acknowledgments 233

About the Author 235

Index 237

Subject Areas: Business & management [KJ]

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