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What Great Brands Do
The Seven Brand-Building Principles that Separate the Best from the Rest
"With her finger on the pulse of today's competitive business landscape, Denise Lee Yohn knows more than most how to create, sustain, and leverage a great brand. Her writing style coaches readers in a warm and conversational way as she offers up-to-the-minute advice, inspiring examples of organizations that have done it right, and cautionary tales of some who haven't. If you care about building your brand to grow your business, you can't afford not to read What Great Brands Do by Denise Lee Yohn." "Every leader—from CEOs and CMOs to start-up entrepreneurs—will find Denise's seven brand-building principles inspirational and immediately useful.???I wish Denise had written What Great Brands Do five years earlier—I would have made it required reading for all P&G brand builders!" "The Internet has resulted in an explosion of options for consumers, and never before have brands and branding been more vital to the future of a commercial enterprise. Denise Lee Yohn has bottled the elixir of brands and the magic behind brands in this book." "Denise Lee Yohn beautifully highlights some of the most beloved brands and how they've separated themselves from the rest by creating an emotional connection between the organization and its stakeholders. When employees, vendors, customers, and the community feel like a part of the brand, that's when the magic happens." "The seven brand-building principles of What Great Brands Do represent a provocative view of branding. You will look at brand building with new eyes." "Chock full of astute insights, compelling case studies, and practical tools, What Great Brands Do demystifies the brand-building process and shows business leaders how to revitalize and strengthen their brands." "If, like me, you’ve never been a 'brand person,' let Denise Lee Yohn be your guide in building your brand into your business. Follow her principles, embrace her tools, and execute through every single thing you do. As she taught me, that's what great brands do." "While brands have become increasingly complex and challenging to manage, Denise has done a terrific job of breaking down what matters in building brands that don’t just thrive, but win."
—Ken Blanchard, coauthor, The One Minute Manager and TrustWorks!
—Jim Stengel, former global marketing officer, P&G, and author, Grow
—Om Malik, founder, GigaOM
—Kip Tindell, chairman and CEO, the Container Store
—David Aaker, vice-chairman, Prophet, and author, Brand Relevance
—John Gerzema, executive chairman, BAV Consulting, and coauthor, New York Times bestseller The Athena Doctrine and The Brand Bubble
— B. Joseph Pine II, coauthor, The Experience Economy and Authenticity
— Scott Davis, chief growth officer, Prophet, and author, Building the Brand-Driven Business
Denise Lee Yohn (Author)
9781118611258, Wiley
Hardback, published 7 February 2014
272 pages
23.1 x 16 x 2.5 cm, 0.476 kg
Yohn, a branding consultant and speaker, with an all-star client list that includes Sony, Frito-Lay, and Burger King, knows exactly what it takes to raise a brand to the top and keep it there. Here she shares techniques that can elevate a brand to icon status. She explores how a great company can avoid obsolescence by using its brand as a management tool to fuel, align, and guide its people and initiatives. The eponymous seven brand-building principles are each given a chapter: start with a brand-building corporate culture; ignore trends; don't chase customers; commit and stay committed; and avoid selling products. Yohn's exercises, tools, and action steps will help elevate the conversation and undoubtedly enhance any company’s focus on branding. In addition to case studies that feature Google, Trader Joe's, IBM, and Shake Shack, Yohn provides her most valuable recommendations in her "Brand as Business" chapter, which ties together the seven principles and shows how to integrate them to produce growth and brand strength. Yohn's book is helpful reading for executives and managers at all levels, and it will guide the next generation of great brands. (Jan.) (Publishers Weekly, December 2013)
Discover proven strategies for building powerful, world-class brands It's tempting to believe that brands like Apple, Nike, and Zappos achieved their iconic statuses because of serendipity, an unattainable magic formula, or even the genius of a single visionary leader. However, these companies all adopted specific approaches and principles that transformed their ordinary brands into industry leaders. In other words, great brands can be built—and Denise Lee Yohn knows exactly how to do it. Delivering a fresh perspective, Yohn's What Great Brands Do teaches an innovative brand-as-business strategy that enhances brand identity while boosting profit margins, improving company culture, and creating stronger stakeholder relationships. Drawing from twenty-five years of consulting work with such top brands as Frito-Lay, Sony, Nautica, and Burger King, Yohn explains key principles of her brand-as-business strategy. Filled with targeted guidance for CEOs, COOs, entrepreneurs, and other organization leaders, What Great Brands Do is an essential blueprint for launching any brand to meteoric heights.
Introduction 1 1 Great Brands Start Inside 19 2 Great Brands Avoid Selling Products 47 3 Great Brands Ignore Trends 71 4 Great Brands Don’t Chase Customers 99 5 Great Brands Sweat the Small Stuff 125 6 Great Brands Commit and Stay Committed 155 7 Great Brands Never Have to “Give Back” 183 8 The Eighth Principle: Brand as Business 209 Notes 221 Acknowledgments 239 About the Author 241 Index 243
Subject Areas: Business & management [KJ]
