Introducing the author and contributors

A note about the terminology

Introduction

Where have we come from?

What happens next?

Organisational challenge

The library

Leaders in libraries

And so to the present work

Chapter 1: Towards an organisational theory for information professionals

Management and organisational theory

Definitions of theory and organisation

What is organisational theory?

Theory and practice

Evolution of management thought

Moral purpose

Relationships

The notion of ‘power’

Decision-making and problem-solving

Teamwork and collaboration

Communication/coherence

Case study – a distance education program for trainee teacher librarians

Innovation and change

Two leadership theories

Charismatic leadership theory

Transformational leadership theory

In summary

Chapter 2: Manager or leader?

To do or not to do? (with apologies to Shakespeare)

Leading and managing

Leading from the middle

Leadership styles

Identifying needs

Mobilising your followers

Strategic planning

Money matters

Product review

Chapter 3: The scenarios

7:00 AM

8:30 AM

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7:00 PM

10:30 PM

Conclusion

What does the revolution include?

Rise and decline: school libraries

Where are we heading now?

Feedback

Excerpt from student email that prompted the discussion

Response from forum leader

Response 1 to forum leader

Response 2 to forum leader

Chapter 4: Identifying the issues

Centrality

Technology

Change, complexity and chaos

Democratisation of library

Access and equity

Quality staff

Client focus

Relationships

Digitisation

Physical property – real

Physical property – green

Where next?

Summary

Chapter 5: Conclusions

Leading in a change ecology

Flexible management and spaces

Information literacy

Relationships – a reprise

Two final scenarios

Exhibit 1 – the Outy

Exhibit 2 – the Inny

And finally …

Index