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User and Task Analysis for Interface Design
JoAnn T. Hackos (Author), Janice C. Redish (Author)
9780471178316, Wiley
Paperback / softback, published 3 March 1998
512 pages
24.2 x 19.1 x 3.4 cm, 0.957 kg
Vorgestellt wird eine neue Methode zur Prüfung und Verbesserung der Anwenderfreundlichkeit von Benutzerschnittstellen. Jeder Schritt wird anhand übersichtlicher Abbildungen und instruktiver Beispiele erläutert. Checklisten und Formulare lassen sich leicht abwandeln und so an die Bedürfnisse des Lesers anpassen. (02/98)
Preface xi About the book xiv Acknowledgments xviii Chapter 1: Introducing User and Task Analysis for Interface Design 1 Part 1: Understanding the Context of User and Task Analysis 21 Chapter 2: Thinking about Users 23 Chapter 3: Thinking about Tasks 51 Chapter 4: Thinking about the Users' Environment 91 Chapter 5: Making the Business Case for Site Visits 111 Part 2: Getting Ready For Site Visits 127 Chapter 6: Selecting Techniques 129 Chapter 7: Setting Up Site Visits 155 Chapter 8: Preparing for the Site Visits 193 Part 3: Conducting the Site Visit 241 Chapter 9: Conducting the Site Visit—Honing Your Observation Skills 243 Chapter 10: Conducting the Site Visit—Honing Your Interviewing Skills 273 Part 4: Making the Transition from Analysis to Design 295 Chapter 11: Analyzing and Presenting the Data You Have Collected 299 Chapter 12: Working toward the Interface Design 345 Chapter 13: Prototyping the Interface Design 375 Chapter 14: User and Task Analysis for Documentation and Training 405 Bibliography 439 Appendix A: Template for a Site Visit Plan 447 Appendix B: Resources 455 Appendix C: Guidelines for User-Interface Design 457 Index 479
Subject Areas: Computer science [UY]
