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Transplant Administration
Lisa Norris (Author)
9781118346631, Wiley
Hardback, published 11 April 2014
256 pages
25.2 x 17.5 x 1.8 cm, 0.658 kg
Transplant Administration This timely new book, written by a transplant administrator with over sixteen years of experience, along with other expert contributors, covers the specifics of each aspect of transplant administration, providing information that will enable new administrators to quickly master essentials, help more seasoned administrators evaluate and improve their programs, and generally provide a knowledge base, focused on best-practices in light of regulatory requirements, for transplant surgeons, aspirant administrators and hospital administrators. While the book and its supplemental materials have been created specifically with the US transplant community in mind, they still have considerable value for transplant administrators and related professionals outside the US, for instance, transplantation and health policy researchers, hospital management staff who are tasked with starting a transplant program from scratch and who need ready-made materials they can adapt to suit their own regulatory environment, and others.
List of Contributors, vii Preface, xi Acknowledgments, xv About the Companion Website, xvii 1 Organ Allocation: NOTA, the OPTN, and Policy Development, 1 2 Organizational Structures, 17 3 Human Resources, 27 4 Clinical Services, 39 5 Regulatory and Compliance Issues, 51 6 Transplant Finance, 75 7 Managed Care Contracting, 97 8 Quality Assessment and Performance Improvement, 115 9 Transplant Information Management and Transplant Information Systems, 129 10 Strategy and Marketing, 155 11 Managing and Leading the Transplant Enterprise, 171 Appendix 1 Human Resources: Lists of Transplant Staff Duties, 181 Appendix 2 Human Resources: Medical/Surgical Director Job Description, 191 Appendix 3 Human Resources: In-Patient Transplant Coordinator Orientation, 195 Appendix 4 Human Resources: Post-Transplant Coordinator Orientation, 199 Appendix 5 Human Resources: Pre-Transplant Coordinator Orientation, 201 Appendix 6 Human Resources: Transplant Social Work Orientation, 203 Appendix 7 Regulatory and Compliance Issues: Surveyor Worksheet—Organ Transplant Program Quality Assessment and Performance Improvement, 207 Appendix 8 Transplant Finance: Kidney Organ Procurement Rates for 2013, 217 Appendix 9 Managed Care Contracting: UNOS RFI Example, 219 Appendix 10 Managed Care Contracting: Sample Letter to Claims Department, 223 Appendix 11 Managed Care Contracting: Sample Managed Care Contract, 225 Appendix 12 Insurance Approval Form, 229 Index, 231
Kenneth Andreoni and Ciara Samana
Lisa Norris
Lisa Norris
Lisa Norris
Marguerite Brown
Lisa Norris
Mindy Scharlin
Lisa Norris
Lauren E. Kearns
Lisa Norris
Lisa Norris
Subject Areas: Clinical & internal medicine [MJ]
