Freshly Printed - allow 7 days lead
Couldn't load pickup availability
Transform with Design
Creating New Innovation Capabilities with Design Thinking
Jochen Schweitzer (Edited by), Sihem BenMahmoud-Jouini (Edited by), Sebastian Fixson (Edited by)
9781487506094
Hardback, published 15 September 2023
304 pages, 7 b&w illustrations, 16 b&w figures, 4 b&w tables
23.5 x 16.4 x 3.2 cm, 0.54 kg
Design thinking is widely recognized as an alternative approach to innovation, but it can be challenging to implement, often conflicting with organizational structures, cultures, and processes. The practice of design thinking calls for a new mindset that moves past conventional approaches to innovation, and embraces ambiguity, risk-taking, and collaboration. Transform with Design presents examples of creative organizations across industries and geographies, and recounts the stories of how they adapted design thinking to build their innovation capabilities. Written by leading industry experts and design-thinking scholars, the book features ten anecdotal experiences by professionals who detail the implementation of design thinking as it unfolded for them. Contributors share how they navigated the many barriers and obstacles they encountered along the way and describe their experience from early beginnings to the present, revealing valuable lessons for anyone who finds themselves in a similar situation. Providing a rich tapestry of examples, anecdotes, and lessons that place design thinking in perspective, Transform with Design is for innovators interested in learning how design has transformed organizations while also gaining a current perspective on what others are doing in their field.
1. Introduction: Why Implementing Design Thinking Remains a Challenge 2. Reimagining Healthcare: Implementing Design Thinking in a Health Insurance Company 3. Design Thinking Recipe in a Food Company: The Case of Danone 4. Keeping the Momentum: The First Decade of Design Thinking at Intuit 5. Design for Joy: How Kaiser Permanente Created a Human-Centered Design Movement 6. Throwing a Hand Grenade at the Bureaucracy: MindLab and Wicked Problems in Government 7. The Making of a Design-Led Innovation Strategy: How Mirvac Launched the Hatch Program 8. From Department to Consultancy: Building Human-Centered Design Capabilities at Swisscom 9. From Underdog to Design-Led Innovation: Scaling Design Thinking at Thales 10. An Army of One: How One Person Set Off a Grassroots Movement at the U.S. Department of Labor 11. Veteran-Centered Healthcare: Navigating Change at the U.S. Department of Veterans Affairs 12. Transform with Design in Seven Lessons
Jochen Schweitzer, Sihem BenMahmoud-Jouini, and Sebastian Fixson
Matt Templeton, Sebastian Fixson, and Molly Mazzaferro
Sabine Gourmain, Julie Deschamps, and Sihem BenMahmoud-Jouini
Wendy Castleman
Christi Zuber and Lisa Carlgren
David Dunne
Natalia Nikolova, Jochen Schweitzer, and Christine Gilroy
Katja Bürki
Sihem BenMahmoud-Jouini and Didier Boulet
Virginia Hamilton and Lisa Carlgren
Aaron Strienstra, Amber Schleuning, Veronica X. Vela, and Jaryn Miller
Jochen Schweitzer, Sihem BenMahmoud-Jouini, and Sebastian Fixson