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The Technological Revolution in Financial Services
How Banks, Fintechs, and Customers Win Together

Michael R. King (Edited by), Richard W. Nesbitt (Edited by)

9781487506025

Hardback, published 20 August 2020

448 pages, 22 figures
23.5 x 16.3 x 2.8 cm, 0.72 kg

"...constitutes a valuable resource for practitioners seeking a more thorough understanding of the evolving financial industry."

- Mark K. Bhasin, NYU Stern School of Business (Enterprising Investor)

The financial services industry is being transformed by heightened regulation, technological disruption, and changing demographics. These structural forces have lowered barriers to entry, increasing competition from within and outside the industry, in the form of entrepreneurial fintech start-ups to large, non-financial technology-based companies.

The Technological Revolution in Financial Services is an invaluable resource for those eager to understand the evolving financial industry. This edited volume outlines the strategic implications for financial services firms in North America, Europe, and other advanced economies. The most successful banks, insurance companies, and asset managers will partner with financial technology companies to provide a better and more innovative experience services to retail customers and small businesses. Ultimately this technological revolution will benefit customers and lead to a more open and inclusive financial system.

Introduction: The Technological Revolution in Financial Services
Michael R. King and Richard Nesbitt

Section I: The Structural Forces Transforming Financial Services

1. Financial Technologies and the Disruption of Financial Services
R. Jesse McWaters

2. The Economic Forces Driving FinTech Adoption across Countries
Jon Frost

3. Banking and Finance since the Global Financial Crisis
Tiff Macklem

4. Data and Privacy in the Next Decade
Brian O’Donnell

5. How ‘Open’ is the Future of Banking? Data-Sharing and Open Data Frameworks in Financial Services
Markos Zachariadis

6. The Impact of Banking Regulation on Technological Innovation
Gregory P. Wilson

Section II: New Strategies, Technologies, and Business Models

7. The Competitive Threat from TechFins and BigTech in Financial Services
Michael R. King

8. Creating Strategic Value by Partnering with or Acquiring FinTechs
Jay Wilson

9. A FinTech Founder’s Perspective on The Future of Financial Services
Andrew Graham

10. How the Global Asset Management Industry Will Change
Richard Nesbitt and Satwik Sharma

11. Next Generation Financial Advice: Re-imagining Wealth Management in the Age of Technology
Chuck Grace and Andrew Sarta

12. Treasury and Technology
Peter Levitt and Tom McGuire

13. Technology and Re-Imagining the Future of Housing
Evan Siddall and Vicki Martin

Section III: Succeeding in the FinTech Era

14. The Business Case for Gender Diversity in Financial Services
Brenda Trenowden

15. Bank Strategy and Innovation Utilizing Technology
Richard Nesbitt

Conclusion: Putting the Customer First
Michael R. King and Richard Nesbitt

Contributors

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