Freshly Printed - allow 7 days lead
Couldn't load pickup availability
The Secret Language of Business
How to Read Anyone in 3 Seconds or Less
Kevin Hogan (Author)
9780470222898, Wiley
Hardback, published 1 February 2008
256 pages
22.9 x 15.5 x 2.3 cm, 0.431 kg
Zu den Themen Körpersprache und nonverbale Kommunikation gibt es hunderte von Büchern. Kevin Hogan überschreitet dabei die Idee der Körpersprache als reines Referenzmaterial und bringt sie durch The Secret Language of Business mit der Geschäftswelt in Einklang. Diese Buch ist auf das Lehren des A und O der Körpersprache ausgerichtet und wie diese nicht nur das private und geschäftliche Leben berührt, sondern letztendlich auch verändert. Die Einführungskapitel klärt über die Grundlagen von Körpersprache auf und die Kraft, die sie besitzt, Einstellungen, Aktionen und Ergebnisse zu beeinflussen. Nachdem Sie diese technische Aspekte bewältigt haben, wird Hogan Ihnen beibringen, Ihre Körpersprache zu Ihrem Vorteil in allen Aspekten des Berufslebens (Meetings, Verkaufstagungen, Bewerbungsgespräche, Management, etc.) zu nutzen.
Acknowledgments xv Introduction xvii The Purpose of This Book xvii What to Expect from This Book xix How to Use This Book xxiv 1 The Secret Language of Business 1 The Study of Nonverbal Communication 6 Chapter 1 Takeaways 14 Chapter 1 Worksheet 15 2 The Power of the Secret Language of Business 17 Why Should You Care about Body Language? 18 Chapter 2 Takeaways 32 Chapter 2 Worksheet 33 3 Elements of Body Language 35 Eyes 37 Face 40 Gestures 42 Touch 46 Posture 49 Movement 50 Appearance 51 Voice 54 Chapter 3 Takeaways 56 Chapter 3 Worksheet 57 4 Context and Environment 59 How Context and Environment Influence Body Language 60 Same Body Language, Different Perceptions 69 When Body Language and Context Are in Conflict 70 Chapter 4 Takeaways 75 Chapter 4 Worksheet 75 5 Proxemics: The Secret Language of Business Up Close 77 What Is Proxemics? 78 The Relationship between Body Language and Proxemics 81 How Big Is Your Bubble? 83 Different Environments, Different Distances 84 Using Proxemics to Improve Your Communications 84 Chapter 5 Takeaways 85 Chapter 5 Worksheet 86 6 What Does Your Body Language Say about You? 87 Status 89 Dominance 91 Submission 94 Uncertainty 96 Confidence 98 Personal Identity 99 Chapter 6 Takeaways 100 Chapter 6 Worksheet 101 7 Personal Interactions 103 Appearance 104 First Impressions 105 Building Rapport 106 Establishing Trust 107 Reading Messages 108 Sending Messages 108 Deception 111 Affection 115 Anger 117 Intimacy 118 The Complex Formula for Succeeding in Getting Attention from the Opposite Sex 120 Separation 123 Chapter 7 Takeaways 124 Chapter 7 Worksheet 125 8 The Secret Language of Influence in Business 127 The Business Environment 129 Meetings 132 Selling 134 Hiring 136 Peer to Peer 138 Manager to Subordinate 139 Chapter 8 Takeaways 140 Chapter 8 Worksheet 141 9 Secret Language of the Sexes 143 The Differences between Men and Women 145 Gender Differences in Sending 147 Gender Differences in Receiving 148 Navigating through the Differences 149 Chapter 9 Takeaways 151 Chapter 9 Worksheet 152 10 Back Home with the Kids 155 The Parental Role 157 Newborns and Infants 161 Toddlers and Preschoolers 162 School-age 163 Preteen 164 Teen and Young Adult 166 Adult Children 167 Grandchildren 168 Chapter 10 Takeaways 170 Chapter 10 Worksheet 172 11 Using The Secret Language of Business 173 Body Language in the Real World 174 Sending Powerful Nonverbal Messages in the Real World 177 Receiving Nonverbal Messages in the Real World 180 Observing Nonverbal Messages in the Real World 183 Is It Influence or Manipulation? 185 Integrity and Intent 186 Chapter 11 Takeaways 188 Chapter 11 Worksheet 189 12 Body Language and Other Cultures 191 Global Similarities and Differences 192 Common Cultural Misunderstandings 194 The Influence of Culture and History 196 Respect and Accommodation for Others 198 Chapter 12 Takeaways 199 Chapter 12 Worksheet 200 13 Practical Applications 203 Academia 204 Business 206 Diplomacy 207 Politics 209 Everyday Life 210 Chapter 13 Takeaways 211 Chapter 13 Worksheet 212 Bibliography 215 The Body Language Home Study Course 217 Need a Speaker for Your Company or Convention’s Next Meeting? 218 Index 219
About the Author xxvii
Subject Areas: Business & management [KJ]
