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The Little Black Book for Managers
How to Maximize Your Key Management Moments of Power
John Cross (Author), Rafael Gomez (Author), Kevin Money (Author)
9781118744239, Wiley
Hardback, published 20 September 2013
240 pages
18.3 x 11.7 x 2.5 cm, 0.295 kg
"Accessible and well set-out, it forms an indispensable guide for any manager to dip into when the need arises." (inManagement, Spring 2014) "For sheer readability and practicality, this book deserves a place in your briefcase on your next business trip." (The CA, February 2014) "... easy to find your way around, quick to read and relatively simple to absorb each lesson. This book is just like that little black dress that you know will be perfect, no matter what the occasion." (Edge, January 2014) "... a good book for new and experienced line managers alike. The Little Black Book for Managers is very well written — in an encouraging, supportive style — and gives enough information for the reader to make relevant decisions." (HR, January 2014) "There's enough to teach almost any leader something new...."??(People Management, November 2013) "This is a practical handbook on how to deal with almost any situation." (Talk Business, November 2013)
A smart, small book for any manager’s pocket. In every manager’s career there are moments where decisions need to be made in order to achieve success and this smart, nicely packaged little book can be there to help each time. The trick to succeeding in these moments is to identify each of these situations ahead of time and understand how to act and what to do to reduce the chances of failure. That is exactly what The Little Black Book for Managers has done. The authors have listed a whole host of situations most managers face, based on thousands of personal experiences, and have mapped out how to deal with each situation. The book contains specific examples of words and phrases that can be used as well as illustrations and exercises to analyse your current performance. It is short on waffle and high on practical wisdom. It is designed to be dipped in and out of – reached for whenever a situation arises. This is a practical support tool for managers at all levels, from shop-floor supervisor to main board director. The Little Black Book for Managers explains how to deal with scenarios such as;
Foreword ix Introduction 1 Part 1 – Your Rewarding Job 9 1. Your Responsibilities 11 2. Your Goals 19 3. Your Performance 27 4. Your Messages 37 Part 2 – It’s All About You 47 5. Your Focus 49 6. Your Time 61 7. Your Image 73 8. Your Ideas 83 Part 3 – Your Team Is What You Make It 93 9. Your Interactions 95 10. Your Authority 105 11. Your Successes and Failures 115 12. Your Meetings 123 13. Your People 133 Part 4 – Your Talented Staff 143 14. Their Personalities 145 15. Their Reactions 155 16. Their Motivations 161 17. Their Talents 171 18. Their Behaviours 181 19. Their Career Changes 189 Conclusion 197 Further Reading 201 About the Authors 211 Acknowledgements 215 Index 219
Subject Areas: Business & management [KJ]
