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The Insight-Driven Leader
How High-Performing Companies are Using Analytics to Unlock Business Value
Jenny Dearborn (Author), Kelly Rider (Author)
9781394308880, Wiley
Hardback, published 12 June 2025
304 pages
23.1 x 15.8 x 3 cm, 0.522 kg
How to harness the data already in your company to solve your business problems In today's fast-paced world, data is everywhere—but only actionable insights can drive real success. The Insight-Driven Leader offers a practical guide to transforming raw data into powerful workforce insights that solve critical business challenges. Through clear frameworks, compelling case studies, and proven strategies, Jenny Dearborn and Kelly Rider reveal how high-performing organizations combine business and workforce data to innovate, engage employees, delight customers, and exceed financial goals. Readers will also find: Whether you're a CEO, CHRO, or first-time manager, The Insight-Driven Leader will elevate your leadership, equipping you to tackle perennial business challenges and deliver measurable impact in your organization.
This book empowers leaders to align data with strategy, build a culture of insight-driven decision-making, and unlock the full potential of their HR and leadership teams.
Acknowledgments ix Foreword xi Preface xv Introduction xix Case Studies xxvii Section 1: Change What You Measure, Transform What You Can Manage 1 1.1 Commit to Insights, Not Metrics 2 1.2 Embrace Workforce Insights 20 1.3 Let HR (Get Better at) Help(ing) You 34 1.4 Act on the Insights 42 1.5 Key Takeaways 45 Section 2: Enabling Workforce Analytics 47 2.1 Get with the (Workforce Data) Program 47 2.2 Support Data Integration 53 2.3 Fall on the Sword of Data Governance 62 2.4 Understand Workforce Analytics Capabilities 72 2.5 Key Takeaways 87 Section 3: Moving the Goalpost 89 3.1 Remember Yesterday’s IT 90 3.2 Know and Demand Excellence 98 3.3 Take Your Preference 106 3.4 Accountability as a Two-Way Street 113 3.5 Key Takeaways 119 Section 4: Become Truly Insight-Driven 121 4.1 Why “Insight-Driven” Matters 122 4.2 Making Culture Your #1 Strategic Asset 124 4.3 Upleveling HR 129 4.4 Creating Your Insight-Driven Culture 146 4.5 Key Takeaways 163 Section 5: Higher Math—Workforce Analytics at the C-level 165 5.1 All About the CHRO 165 5.2 CEO: Be a True Partner, Get a True Partner 174 5.3 Evolve the Power Structure 187 5.4 Integrate HR into the Business 198 5.5 Key Takeaways 211 Conclusion 213 Notes 215 Appendix A: Guide to Workforce Data 233 Appendix B: CEO+CHRO Survey Results 243 Appendix C: Interviewees 249 About the Authors 255 Index 257
Subject Areas: Business & management [KJ]
