Freshly Printed - allow 7 days lead
Couldn't load pickup availability
The Handbook of Communication and Corporate Social Responsibility
“This volume advances CSR research in two ways: the editors challenged the authors to confront its constituent paradoxes; and the respondents offered compelling critiques of the chapters in those terms.” “An impressive, accessible volume including writings by a significant group of international scholars and practitioners. CSR communication is clearly and usefully delineated in relation to full array of traditional organization studies.” “A handbook marks a significant moment in the development of a field. Ihlen, Bartlett, and May have done justice to that moment with a well organized and stimulating synthesis that provides a sound foundation for future CSR studies.” “The most comprehensive book on CSR communication yet. The editors have indeed provided 'the definitive collection for CSR communication' drawn from an outstanding team of international and cross-disciplinary contributors.”
- Charles Conrad, Texas A&M University
- Stan Deetz, University of Colorado, Boulder
- David McKie, University of Waikato Management School
- Anne Gregory, Leeds Metropolitan University
Øyvind Ihlen (Edited by), O Ihlen (Author), Jennifer Bartlett (Edited by), Steve May (Edited by)
9781444336344, Wiley
Hardback, published 24 June 2011
608 pages
25.5 x 18.2 x 3.7 cm, 1.238 kg
“Summing Up: Recommended. Research and faculty collections.” (Choice, 1 March 2012) "If the publication of a handbook represents both the crystallization of research into a movement or field as well as serving as a platform for future studies, then this handsome and thorough title certainly serves both purposes well.” (Communication Director, 1 December 2011) "An impressive, accessible volume that includes writing by a significant group of international scholars and practitioners, this handbook will prove instructive to CSR practitioners and students alike." (Ethical Corporation Magazine, 1 July 2011)
This book represents the definitive research collection for corporate social responsibility communication, offering cross-disciplinary and international perspectives from the top scholars in the field.
About the Editors viii Notes on Contributors ix Acknowledgments xxi Part I Introduction 1 1 Corporate Social Responsibility and Communication 3 2 The Paradoxes of Communicating Corporate Social Responsibility 23 Part II Field Overviews 45 3 Management, Communication, and Corporate Social Responsibility 47 4 Public Relations and Corporate Social Responsibility 67 5 Organizational Communication and Corporate Social Responsibility 87 6 Marketing and Corporate Social Responsibility 110 7 Reputation Management and Corporate Social Responsibility 128 8 Rhetoric and Corporate Social Responsibility 147 Part III Corporate Social Responsibility Communication in Action 167 Concepts and Aspects 9 Ethics: Corporate Social Responsibility, Power and Strategic Communication 170 10 Risk Communication and Corporate Social Responsibility: The Essence of Sound Management for Risk Bearers, Generators and Arbiters 188 11 Trust and Credibility as the Basis of Corporate Social Responsibility: (Mass-) Mediated Construction of Responsibility and Accountability 208 12 Corporate Social Responsibility Communication and Dialogue 231 13 Transparency and Neoliberal Logics of Corporate Economic and Social Responsibility 252 14 The Concept of Stakeholders and its Relevance for Corporate Social Responsibility Communication 276 15 Significance of Sector-Specific Corporate Social Responsibility Initiatives: Status and Role in Different Sectors 295 Tools and Processes 16 Corporate (Social) Responsibility and Issues Management: Motive and Rationale for Issue Discourse and Organizational Change 316 17 Communicating Corporate Social Responsibility through Nonfinancial Reports 338 18 Communicating Corporate Social Responsibility through the Internet and Social Media 358 19 Communicating Corporate Social Responsibility through Corporate Image Advertising 379 20 New Partnerships for a New Generation of Corporate Social Responsibility 399 21 Media Relations and Corporate Social Responsibility 423 22 NGOs as Communicative Actors within Corporate Social Responsibility Efforts 445 23 Communication and Corporate Social Responsibility: A Storytelling Perspective 467 Part IV Commentaries and Conclusions 489 24 Interrogating the Communicative Dimensions of Corporate Social Responsibility 491 25 A Provocation: Thinking the “Social” into Corporate Social Responsibility 505 26 Commentary: The View from Management 516 27 The View from Organizational Studies: A Discourse-Based Understanding of Corporate Social Responsibility and Communication 534 28 Conclusions and Take Away Points 550 Name Index 572 Subject Index 580
Øyvind Ihlen, Jennifer L. Bartlett and Steve May
Sandra Waddock and Bradley K. Googins
Jennifer L. Bartlett and Bree Devin
Jennifer L. Bartlett
Steve May
Peggy Simcic Brønn
Mark Eisenegger and Mario Schranz
Øyvind Ihlen
Jacquie L’Etang, Jairo Lugo-Ocando and Zeti Azreen Ahmad
Michael J. Palenchar, Tatjana M. Hocke and Robert L. Heath
Günter Bentele and Howard Nothhaft
Urša Golob and Klement Podnar
Majia Holmer Nadesan
Juliana Raupp
Augustine Pang, Angela Mak and Joanne Mui-Hean Lee
Robert L. Heath and Michael J. Palenchar
Elise Perrault Crawford and Cynthia Clark Williams
Paul Capriotti
Alan A. Pomering
Melissa J. Bator and Cynthia Stohl
Craig E. Carroll
Sarah E. Dempsey
Stefan Wehmeier and Friederike Schultz
Lars Thøger Christensen and George Cheney
Shirley Leitch and Judy Motion
Güler Aras and David Crowther
David Grant and Daniel Nyberg
Øyvind Ihlen, Jennifer L. Bartlett and Steve May
Subject Areas: Electronics & communications engineering [TJ]
