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The Five Most Important Questions You Will Ever Ask About Your Organization
Peter F. Drucker (Author), (Edited by)
9780470227565, Wiley
Paperback / softback, published 16 May 2008
144 pages
20.1 x 13.5 x 1.3 cm, 0.136 kg
“I rarely read long tomes of hundreds of pages but this book is great; it’s short and sharp and is good practical brain food.” (B2B Marketing, October 2015)
With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance. Peter Drucker's five questions are: These essential questions, grounded in Peter Drucker's theories of management, will take readers on a exploration of organizational and personal self-discovery, giving them a means to assess how to be--how to develop quality, character, mind-set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today's busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change and new levels of excellence, helping all to envision the future of theirs' or any organization.
Foreword xi About Peter F. Drucker xvii Why Self-Assessment? 1 Question 1: What Is Our Mission? 11 Question 2: Who Is Our Customer? 23 Question 3: What Does the Customer Value? 37 Question 4: What Are Our Results? 49 Question 5: What Is Our Plan? 63 Transformational Leadership 77 The Self-Assessment Process 83 Suggested Questions to Explore 87 Definitions of Terms 99 About the Contributors 103 About the Leader to Leader Institute 107 Acknowledgments 109 Additional Resources 111 Index 115
Peter F. Drucker
Peter F. Drucker with Jim Collins
Peter F. Drucker with Philip Kotler
Peter F. Drucker with Jim Kouzes
Peter F. Drucker with Judith Rodin
Peter F. Drucker with V. Kasturi Rangan
Frances Hesselbein
Subject Areas: Business & management [KJ]
