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The Ethics Challenge in Public Service
A Problem-Solving Guide
Stuart C. Gilman (Author), Kimberly L. Nelson (Author), Carol W. Lewis (Author)
9781394276554, Wiley
Hardback, published 12 March 2026
320 pages
23.6 x 19.3 x 2.8 cm, 0.612 kg
Newly revised edition of the classic text for ethics in public service Since it was first published in 1991, The Ethics Challenge in Public Service has become the classic text on public sector ethics used by public managers and in public administration programs across the country. This essential text features strategies, tactics, analytic tools, and on-the-job cases that have become invaluable for public managers and staff resolving ethical dilemmas. A digital instructor's guide is available that has resources, discussion questions, and slide templates for each chapter. This thoroughly revised and updated Fourth Edition features a wealth of new material on topics including: The Ethics Challenge in Public Service is an ideal textbook for foundation courses in public administration as well as for courses in public sector ethics. It also serves as a valuable tool for public managers who work in a world filled with ethical challenges—the grey areas of decision-making rather than those that are black and white.
Preface vii Introduction ix Part I Ethical Duties of Public Managers 1 Chapter 1 Ethics in Public Service 3 Chapter 2 Obeying and Implementing the Law 29 Chapter 3 Serving the Public Interest 47 Chapter 4 Taking Individual Responsibility 71 Part II Tools for Individual Decision-Making 91 Chapter 5 Finding Solid Ground 93 Chapter 6 Resolving Ethical Dilemmas 115 Chapter 7 Understanding Who and What Matters 127 Part III Ethics and the Organization 149 Chapter 8 Designing and Implementing Ethics Codes 151 Chapter 9 Broadening the Horizon 187 Chapter 10 Building an Ethical Agency 211 Afterword 245 Resource A: Glossary 247 References 257 Author Biographies 281 Index 283
Subject Areas: Business & management [KJ]
