Freshly Printed - allow 7 days lead
Couldn't load pickup availability
The Essential Management Toolbox
Tools, Models and Notes for Managers and Consultants
Simon Burtonshaw-Gunn (Author)
9780470518373, Wiley
Hardback, published 25 January 2008
376 pages
23.7 x 16.2 x 2.7 cm, 0.737 kg
"A must-have for all practising and aspiring consultants and strategists". (Government Opportunities, March 2008)
A must have for all practising and aspiring consultants and strategists, this book covers a wide range of consultancy tools and techniques that are well displayed, well described and well referenced. The tools and techniques are helpfully divided in to twenty recognisable skills sectors within management consultancy fields and specialisms. The depiction of the content with diagrams aids the process of quick reference and ease of understanding. The tools and techniques can be utilised across the whole range of organisational sectors, both private and public. The purpose is not to short cut formal learning, but to provide easy access to a ‘toolbox’ of tried and tested management approaches through a collection of models, tools and occasional brief notes which consultants, managers and scholars can use in a practical way.
Foreword ix Introduction xi Acknowledgements xv 1 Business Planning 1 2 Change Management 13 3 Customer Relationship Management 45 4 Decision Making and Problem Resolution 55 5 Financial Management 83 6 International Management 93 7 Marketing Management 103 8 Organizational Development 125 9 People-Focused Performance Management 139 10 Process Improvement 173 11 Product Management 183 12 Project Management 195 13 Quality Management 211 14 Risk Management 227 15 Strategic Management 243 16 Supply Chain Management 263 17 Time Management 287 18 Undertaking Research 301 19 Working as a Management Consultant 311 20 Workshop Facilitation 333 References 349 Index 355
Subject Areas: Business & management [KJ]
