Freshly Printed - allow 7 days lead
Couldn't load pickup availability
The Emotionally Intelligent Workplace
How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations
Cary Cherniss (Edited by), Daniel Goleman (Edited by), Warren Bennis (Foreword by)
9781118308790, Wiley
Paperback / softback, published 9 December 2011
384 pages
25.4 x 17.8 x 2.1 cm, 0.454 kg
How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.
Tables, Figures, & Exhibits xi Foreword xv Preface xix The Contributors xxvii PART ONE: DEFINING AND ASSESSING EMOTIONAL INTELLIGENCE 1 1 Emotional Intelligence and Organizational Effectiveness 3 2 Emotional Intelligence: Issues in Paradigm Building 13 3 An EI-Based Theory of Performance 27 4 The Economic Value of Emotional Intelligence Competencies and EIC-Based HR Programs 45 5 Measurement of Individual Emotional Competence 83 6 Group Emotional Intelligence and Its Influence on Group Effectiveness 132 PART TWO: HUMAN RESOURCE APPLICATIONS AND EMOTIONAL INTELLIGENCE 157 7 Using Human Resource Functions to Enhance Emotional Intelligence 159 8 The Challenge of Hiring Senior Executives 182 PART THREE: EFFECTIVE SOCIAL AND EMOTIONAL LEARNING IN ORGANIZATIONS 207 9 Training for Emotional Intelligence: A Model 209 10 How and Why Individuals Are Able to Develop Emotional Intelligence 234 11 Developing Emotional Competence Through Relationships at Work 254 12 Implementing Emotional Intelligence Programs in Organizations 286 References 305 Name Index 327 Subject Index 333
Warren Bennis
Cary Cherniss
Daniel Goleman
Daniel Goleman
Lyle M. Spencer
Marilyn K. Gowing
Vanessa Urch Druskat, Steven B. Wolff
Ruth L. Jacobs
Claudio Fernández-Aráoz
Cary Cherniss, Daniel Goleman
Richard E. Boyatzis
Kathy E. Kram, Cary Cherniss
Cary Cherniss, Robert D. Caplan
Subject Areas: Business & management [KJ]
