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The Accidental Marketer
Power Tools for People Who Find Themselves in Marketing Roles
Tom Spitale (Author), Mary Abbazia (Author)
9781118797419, Wiley
Hardback, published 7 May 2014
240 pages
24.1 x 15.9 x 2.3 cm, 0.408 kg
A practical guide for inexperienced marketers who have to develop a marketing strategy With technology being built into products of all kinds, many businesses are hiring scientists, engineers, and designers to fulfill strategic marketing and product management roles. The Accidental Marketer is a practical guide for employees who are now responsible for developing strategy. These marketers will be able to immediately and successfully apply the ten tools featured in the book to create powerful strategies that increase sales and profits for any product in any industry. The Accidental Marketer allows any inexperienced marketer to step into a new role and develop an effective strategy.
Preface xiii Acknowledgments xix Chapter 1 Who Moved My . . . Customer? 1 Key Question: How can we detect shifts in decision-making power before our competitors do? Featured Case: The Simple Concept behind Dell’s Success in the PC Market Power Tool: Influencer Map Chapter 2 The Fountain from Which Great Marketing Flows 15 Key Question: How can we turn data into insights? Featured Case: How Holiday Inn Express Inspired Price-Conscious Travelers to Pay More Power Tool: The Benefits Ladder Chapter 3 are You Making Lukewarm Tea? 37 Key Question: How do we capitalize on differences in customers’ needs? Featured Case: Quidel—How a Medical Diagnostics Marketer Blew Up Its Average Product and Got a Positive Result Power Tool: Needs-Based Segmentation Chapter 4 What Business are You Really In? 57 Key Questions: What business are we in? Who are our direct and indirect competitors? Featured Case: How Southwest Fooled Other Airlines into Thinking They Were the Competition Power Tools: Market Tree and Competitor Analysis Chapter 5 Who Do You Love? 73 Key Question: How do we align in determining which opportunities are most attractive to our organization? Featured Case: How Enterprise Picked Up the Number 1 Market Share in Rental Cars Power Tool: Segment Attractiveness Chapter 6 What Were They Smoking? 93 Key Question: What are our strengths and weaknesses relative to customers’ other options (competitors)—through the eyes of our customers? Featured Case: How Using an Ability to Win Analysis Could Have Saved Volkswagen Millions Power Tool: Ability to Win Chapter 7 The Magnetic Effect of Focus 115 Key Question: How do we prioritize and focus on the most important markets and segments? Featured Case: Apple Demonstrates How Aiming at a Tight Target Leads to Massive Profits Power Tool: Strategic Position Analysis (SPA)—A.K.A. The Prioritizer Chapter 8 Viva la Differentiation 131 Key Question: How can we “change the game” in our favor and maximize our potential in the market? Featured Case: Three Differentiation Strategies, Including How Nike Convinced Us That Sneakers are a Fashion Item Power Tools: Differential Advantage with Future State Ability to Win Chapter 9 A Positioning Statement is a Terrible Thing to Waste 155 Key Question: What image or perception do we want to own in the customer’s mind? Featured Case: Understanding How the Mind Works to Powerfully Position Your Product Power Tool: Positioning Statement Chapter 10 Reinventing a Commodity 173 Key Question: How should we develop our offer to make our positioning come alive? Featured Case: How Starbucks is Able to Fetch $2.75 for an 8-Ounce Latte Power Tools: Value Proposition Idea Catcher and Perceived Value Analysis (PVA) Closing Remarks 197 Resources 201 Index 211
Subject Areas: Business & management [KJ]
