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Strategic Business Development for Information Centres and Libraries
Margareta Nelke (Author)
9781843346616, Elsevier Science
Paperback / softback, published 9 November 2011
190 pages
23.3 x 15.6 x 1.3 cm, 0.31 kg
This book is aimed at guiding managers towards systematic approaches to improve and facilitate necessary strategic business development and planning. Conditions in the workplace for the Library and Information Services (LIS) are rapidly changing: many organizations are experiencing budget restrictions as well as stakeholders questioning the value of the services. Strategic Business Development for Information Centres and Libraries offers methods and tools for LIS departments to ensure value and benefits are delivered to the parent organization. It argues that LIS must be prepared to change according to the parent organization's needs, to develop strategies for important activities and to seek alliances among key stakeholders. It also offers information on the best practice from five top-performing international LIS units.
List of figures and tables Preface Acknowledgements About the author Chapter 1: The necessary business development and planning Abstract: Chapter 2: Leadership and change management Abstract: The manager’s responsibility Team members’ responsibility Involving staff Case study: the unsuccessful involvement Turbulent times Voices from practitioners: Maria Hugosson Bygge Chapter 3: Competitive intelligence Abstract: The forming of perspectives Demands on individuals and organisations The PCMAC model Decisions and actions Pitfalls and tips Voices from practitioners: Charlotte Håkansson Chapter 4: Business concept and information strategies Abstract: The business concept Information strategies Voices from practitioners: Helena Vallo Chapter 5: The business plan Abstract: The annual cycle of the business plan Case: the annual planning process The content of the business plan Voices from practitioners: Jette Guldborg Petersen Chapter 6: Strategic goals, measurement and evaluation Abstract: Set the strategic goals Measure and evaluate Voices from practitioners: Katarina Kristoffersson Chapter 7: Implementation of strategic decisions Abstract: Case: from Tetra Pak Library to Technology Intelligence Chapter 8: Tools Abstract: About organising workshops Brainstorming with relation matrix PESTLE(M) SWOT Scenario planning Impact analysis Unbiased review of the business: a workshop Spider diagram Benchmarking Chapter 9: Changes and challenges Abstract: Changes Challenges References Index
Subject Areas: Acquisitions & collection development [GLH], Library & information sciences [GL]