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Stepping Up, Participant Workbook
A Road Map for New Supervisors

Miki Lane (Author), Marilynne Malkin (Author), Wendy Shanken (Author), Dennis Cavendish (Author)

9780787987152, Wiley

Paperback / softback, published 28 December 2007

128 pages
27.9 x 21.1 x 1 cm, 0.318 kg

Reviewed with jacket image:
"... a must-have resource for human resource professionals, trainers, and consultants."
—ETDOnline.org, April 2008

If you are a first-time or an aspiring supervisor, the Stepping Up Participant Workbook will give you an accurate, real-life picture of what it means to be a supervisor. Stepping Up clearly explains the expectations for the position, the skills and knowledge you will need to be an effective supervisor, and offers a path to follow in order to successfully supervise others.

The Stepping Up Participant Workbook is a dynamic step-by-step series of learning strategies. Once you complete the Stepping Up workshop, you will be able to:

  • Understand the role of supervisor.
  • Effectively deal with the challenges that new supervisors face.
  • Implement the steps needed to get started as a new supervisor.
  • Apply the principles to build credibility as a supervisor.
  • Employ performance components when supervising.
  • Prepare a personalized road map to develop your supervisory knowledge and skills.

The Stepping Up Participant Workbook is your key to realizing your full potential.

Module 1: Introduction 1

Module 2: The Role of the Supervisor 3

Module 3: The Challenges You Face as a New Supervisor 9

Module 4: Taking the First Step 15

Module 5: Performance Components 33

Module 6: Provide Clear Expectations: “I Know” 35

Module 7: Enhance Ability: “I Can” 43

Module 8: Promote Engagement: “I Want To” 49

Module 9: Supervisory Competencies 57

Module 10: Your Personalized Road Map 71

Appendix 1: Development Worksheets 85

Appendix 2: Developmental Strategies 91

Bibliography 109

Subject Areas: Business & management [KJ]
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