Shared Services
Adding Value to the Business Units

Donniel S. Schulman (Author), Martin J. Harmer (Author), John R. Dunleavy (Author), James S. Lusk (Author)

9780471316213, Wiley

Hardback, published 22 March 1999

320 pages
24.7 x 16 x 2.8 cm, 0.678 kg

Die Dezentralisierungswelle der sechziger Jahre löste nicht nur nicht alle Probleme, sondern erzeugte neue: das Anwachsen der Finanzverwaltung, was deren Kosten vervierfachte. Im Zuge des gegenwärtigen Downsizing zentralisiert man Buchhaltung und Transaktionen wieder, woraus die Notwendigkeit des Anbietens von Shared Services in diesem Bereich erwuchs. Finanzfachleute mit einschlägiger Praxiserfahrung erläutern Ihnen hier strategische Aspekte des Aufbaus von Shared Services von der Konzeption bis zur Umsetzung. (01/99)

MOBILIZE.

What Is Shared Services All About?

What Is the Compelling Business Reason for Pursuing Shared Services?

Is Shared Services Right for You?

International Challenges.

ASSESS.

Shared Services and Its Relationship with Process Reengineering and Redesign.

Shared Services and Its Relationship with Information Technology.

Considering Outsourcing.

DESIGN.

Getting Started.

Planning and Approach.

Selecting the Location.

Setting Up the Infrastructure.

Service-Level Agreements and Pricing Issues.

Final Business Case.

IMPLEMENT.

Defining and Setting Up the Project.

Partnering for Success: Proceed With Care When Choosing a Consultant.

Program and Project Management.

Barriers to Implementation and Change Management Solutions.

Performance Measures and Continuous Improvement.

The Global Potential and the Virtual Potential.

Appendices.

Index.

Subject Areas: Finance & accounting [KF]