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Putting Patients First
Best Practices in Patient-Centered Care
Susan B. Frampton (Edited by), SB Frampton (Author), Patrick A. Charmel (Edited by), (Edited by)
9780470377024, Wiley
Hardback, published 5 December 2008
368 pages
23.6 x 15.9 x 2.8 cm, 0.544 kg
The second edition of Putting Patients First showcases what Planetree facilities and the Planetree organization have learned about the commitments, conditions, practices, and policies that are needed to do more than give lip service to being--patient-centered.--It should be read by every student, nurse, physician, administrator, trustee, policy maker, and lay person who is committed to creating healing environments, holding facilities accountable for their rhetoric, and truly reforming health care.
Acknowledgments ix The Editors xi The Contributors xiii Prologue xxiii Introduction: Patient-centered Care Moves Into the Mainstream xxvii Part One: Essential Elements of Patient-centered Care Chapter One: Human Interactions and Relationship-centered Caring 3 Chapter Two: Access to Information: Informing and Empowering Diverse Populations 27 Chapter Three: Healing Partnerships: The Importance of Involving Patients, Families, and Volunteers 51 Chapter Four: Nutrition: The Nurturing and Healing Aspects of Food 75 Chapter Five: Spiritual and Cultural Diversity: Inner Resources for Healing 95 Chapter Six: Integrating Complementary and Alternative Practices into Conventional Care 113 Chapter Seven: Effects of Viewing Art on Health Outcomes 129 Chapter Eight: Healing Environments: Creating a Nurturing and Healthy Environment 151 Chapter Nine: Healthy Communities: Expanding the Boundaries of Health Care 175 Part Two: Current Trends in Patient-centered Care Chapter Ten: Building the Business Case for Patient-centered Care 191 Chapter Eleven: The Physician-patient Relationship in the Patient-centered Care Model 211 Chapter Twelve: Adapting Patient-centered Care to Diverse Health Care Settings 227 Chapter Thirteen: Integrating Quality and Safety with Patient-centered Care 249 Chapter Fourteen: Patient-centered Care as Public Policy: The Role of Government, Payers, and the General Public 267 Chapter Fifteen: Breaking Down the Barriers to Patient-centered Care 285 Epilogue 301 Name Index 305 Subject Index 311
Angelica Thieriot
Susan B. Frampton
Jean Watson and Susan B. Frampton
Candace Ford Gray and Michele A. Spatz
Alexandra Harrison, Gail MacKean, and Margaret Cullivan
David L. Katz and F. Nicholas Jacobs
Steven L. Jeffers and Dennis Kenny
David L. Katz and Ather Ali
Roger S. Ulrich
Kimberly Nelson Montague and Robert F. Sharrow
Randall L. Carter and Catherine Whalen
Patrick A. Charmel
H. Lee Kanter and Steven F. Horowitz
Heidi Gil, Wendy W. Peche, and Philip J. Wilner
Carrie Brady and James B. Conway
Carolyn M. Clancy, Janet M. Corrigan, and Dwight N. McNeill
Carrie Brady and Susan B. Frampton
Linda K. Kenney
Subject Areas: Medicine: general issues [MB]
