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Project Manager's Spotlight on Change Management
Claudia M. Baca (Author)
9780782144109, Wiley
Paperback / softback, published 5 April 2005
162 pages
22.9 x 15.4 x 1.1 cm, 0.231 kg
Clear-Cut Ways to Manage Inevitable Project Changes If you're a typical project manager, you're probably aware of the importance of change management but may not have the time or expertise to develop a full-blown plan. Here's a quick and practical guide to applying the disciplines of proven change management practices without the rigor of complex processes. Part of the Project Manager's Spotlight series from Harbor Light Press, this straightforward book offers solutions to real-life project change scenarios. Author Claudia Baca highlights critical components of change control and equips you with tools, techniques, checklists, and templates you can put to use immediately. By following a realistic case study from start to finish, you'll see how a project manager deals with each concept. Ultimately, this book will help you establish effective guidelines for dealing with change and provide you the flexibility to minimize disruptions and derailments. Project Manager's Spotlight on Change Management teaches you how to:
Foreword ix Acknowledgments x Introduction xi Chapter 1: Managing Project Change 1 Change Management Defined 1 Why Bother with Change Management? 2 Let's Set Some Context 4 Case Study 10 Chapter 2: Setting Up for Success 15 The Roles of Change Management 15 What Do We Control? 21 Timing Is Everything 23 Case Study 28 Chapter 3: The Process of Change Management 33 Designing Your System 33 A Few More "To Dos" 40 Case Study 43 Chapter 4: The Output of Change Management 47 Now What? 47 Yes, the Triple Constraints Are Impacted 49 The Board Denies the Change 51 The Board Approves the Change 52 The Triple Constraints Are Not Impacted 54 The Project Manager Denies the Change Request 56 The Project Manager Approves the Change Request 57 Process Review 59 Exceptions 62 Escalations 63 Case Study 65 Chapter 5: The Incremental Effect 71 The Theory of Disruptions 72 The Theory of Timing 81 The Theory of Estimating Change Requests 83 Case Study 85 Chapter 6: Change Tracking 89 Documenting a Change Request 89 Logistics 98 Making a Change Request Log 100 Finishing Up 103 Case Study 105 Appendix A: Nine Knowledge Areas Refresher 111 Appendix B: Change Management Templates. 123 Appendix C: Calculating the Critical Path 129 Glossary 135 Index 141
Subject Areas: Business & management [KJ]
