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Product Experience
A collective look at product development and design based on human perceptions and behavior
Hendrik N. J. Schifferstein (Edited by), Paul Hekkert (Edited by)
9780080450896, Elsevier Science
Hardback, published 18 December 2007
688 pages
24.4 x 17.5 x 3.6 cm, 1.57 kg
Product Experience brings together research that investigates how people experience products: durable, non-durable, or virtual. In contrast to other books, the present book takes a very broad, possibly all-inclusive perspective, on how people experience products. It thereby bridges gaps between several areas within psychology (e.g. perception, cognition, emotion) and links these areas to more applied areas of science, such as product design, human-computer interaction and marketing. The field of product experience research will include some of the research from four areas: Arts, Ergonomics, Technology, and Marketing. Traditionally, each of these four fields seems to have a natural emphasis on the human (ergonomics and marketing), the product (technology) or the experience (arts). However, to fully understand human product experience, we need to use different approaches and we need to build bridges between these various fields of expertise.
Part 1: From the Human Perspective A: Senses Chapter 1: ON THE VISUAL APPEARANCE OF OBJECTS Chapter 2: THE TACTUAL EXPERIENCE OF OBJECTS Chapter 3: THE EXPERIENCE OF PRODUCT SOUNDS Chapter 4: TASTE, SMELL AND CHEMESTHESIS IN PRODUCT EXPERIENCE Chapter 5: MULTISENSORY PRODUCT EXPERIENCE B: Capacities and skills Chapter 6: HUMAN CAPABILITY AND PRODUCT DESIGN Chapter 7: CONNECTING DESIGN WITH COGNITION AT WORK Chapter 8: DESIGNING FOR EXPERTISE Part II: From the Interaction Perspective Chapter 9: HOLISTIC PERSPECTIVES ON THE DESIGN OF EXPERIENCE A: The aesthetic experience Chapter 10: PRODUCT AESTHETICS Chapter 11: AESTHETICS IN INTERACTIVE PRODUCTS: CORRELATES AND CONSEQUENCES OF BEAUTY B: The experience of meaning Chapter 12: MEANING IN PRODUCT USE: A DESIGN PERSPECTIVE Chapter 13: PRODUCT EXPRESSION: BRIDGING THE GAP BETWEEN THE SYMBOLIC AND THE CONCRETE Chapter 14: SEMANTICS: MEANINGS AND CONTEXTS OF ARTIFACTS C: The emotional experience Chapter 15: PRODUCT EMOTION Chapter 16: CONSUMPTION EMOTIONS D: Specific experiences and approaches Chapter 17: PRODUCT ATTACHMENT: DESIGN STRATEGIES TO STIMULATE THE EMOTIONAL BONDING TO PRODUCTS Chapter 18: CRUCIAL ELEMENTS OF DESIGNING FOR COMFORT Chapter 19: CO-EXPERIENCE: PRODUCT EXPERIENCE AS SOCIAL INTERACTION Chapter 20: AFFECTIVE MEANING: THE KANSEI ENGINEERING APPROACH Part III: From the Product Persperctive A: Digital products Chapter 21: THE USEFUL INTERFACE EXPERIENCE: THE ROLE AND TRANSFORMATION OF USABILITY Chapter 22: THE EXPERIENCE OF INTELLIGENT PRODUCTS Chapter 23: THE GAME EXPERIENCE B: Non-durables Chapter 24: EXPERIENCING FOOD PRODUCTS WITHIN A PHYSICAL AND SOCIAL CONTEXT Chapter 25: THE MEDIATING EFFECTS OF THE APPEARANCE OF NONDURABLE CONSUMER GOODS AND THEIR PACKAGING ON CONSUMER BEHAVIOR C: Environments Chapter 26: OFFICE EXPERIENCES Chapter 27: THE SHOPPING EXPERIENCE CLOSING REFLECTIONS INDEX
Subject Areas: Geopolitics [JPSL], Cognition & cognitive psychology [JMR], Experimental psychology [JML], Social, group or collective psychology [JMH], Psychology [JM]