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    Person-Centered Management in Academic Libraries

    Dani Brecher Cook (Edited by), Maoria J. Kirker (Edited by), Diann Smothers (Edited by)

    9798892555401

    Paperback / softback, published 20 September 2024

    336 pages
    22.9 x 15.2 x 2 cm, 0.454 kg

    "A well-curated selection of essays that underscores how managing with grace and empathy can be effective as well as universally beneficial. This will be of interest to managers at all levels as well as those who aspire to management." - Library Journal

    A recent study published in the Journal of Library Administration draws a sobering conclusion: the accelerated exodus of library workers from the profession in the last several years is partially due to strained relationships between staff and their managers. Often, administrators and managers operate within structures that may encourage or enable poor managerial practices. This volume shines a light on a different path forward for the field, one that focuses on the people who work in libraries and how their managers can support them with empathy and skill. Stemming from insights presented at the Conference on Academic Library Management (CALM), the contributors illustrate what person-centered management looks like in practice and point the way toward implementing this approach at readers’ institutions. This book

    • incorporates a variety of institutional perspectives, including community colleges, technical and special colleges, liberal arts institutions, and large research universities;
    • defines the concept of person-centered management in the context of libraries and explains why it offers such a valuable framework for improving workplace conditions;
    • demonstrates why lack of workplace satisfaction and the low morale experience of library staff is often tied to the culture created by management;
    • discusses building person-centered systems, interacting with student employees, setting healthy boundaries, and practicing reflection and self-care;
    • shares positive, proactive management practices that create space for criticism, sharing of lived experiences, and a willingness to investigate and, if needed, make changes to the status quo; and
    • explores such key topics as communication, working virtually, mentorship, intellectual humility, shared leadership, and many others.

    Introduction

    Part I Practices of a Person-Centered Manager

    Chapter 1 You Think You Know: Where Learner-Centered Pedagogy Meets Management

    Elizabeth Galoozis

    Chapter 2 Closing the Gap: Person-Centered Management in Manager and Administrator Roles

    Karen Munro

    Chapter 3 From Individual to Collective: Applying Person-Centered Management in Unionized Libraries

    Joanna Messer Kimmitt

    Chapter 4 Expressed Intellectual Humility: A Framework for the Person-Centered Library Manager

    Maoria J. Kirker

    Part II Building Person-Centered Systems

    Chapter 5 Inclusive Interviewing: Leveraging the Virtual Format to Demonstrate Care for Future Colleagues

    Rebecca C. Hyde, Amanda B. Albert, Jamie L. Emery, and Sarah E. Fancher

    Chapter 6 Strengthening Person-Centered Management through Mentorship: Building Library Community

    Angela Yon, Grace Allbaugh, and Susan R. Franzen

    Chapter 7 Shared Leadership as a Tool for Building an Inclusive Library

    Laura Krier

    Chapter 8 Person-Centered Appraisals for Encouraging Growth and Development

    Satasha Williams, Leah Marie Zamora, Judy Matthew Hutchinson. and Nancy J. Weiner

    Chapter 9 Compassion in Academic Library Leadership and Management

    Juliann Couture, Rebecca Kuglitsch, and Jennie Gerke

    Chapter 10 Person-Centered Management and the Deming Cycle

    Kristy L. White and John R. White

    Part III Communicating as a Person-Centered Manager

    Chapter 11 Disrupting Vocational Awe: Strategies for Supervisors to Identify, Counter, and Prevent Unsustainable Workloads and Unreasonable Expectations

    Amanda Koziura and Amy Tureen

    Chapter 12 The Multiple Selves of the Middle Manager

    Manda Sexton and Kristina Clement

    Chapter 13 Communication and Administrative Transparency

    Marna Hostetler

    Chapter 14 Ask Five Questions

    Meghan Kowalski

    Chapter 15 Listening Practices for the Manager

    Kathleen “Kat” Kim Bell

    Part IV Person-Centered Management of Student Employees

    Chapter 16 Student Assistants Are Employees Too: Integrating Person-Centered Management into Student Employee Management

    Adebola Fabiku and Kaitlin Kehnemuyi

    Chapter 17 At the Intersection of Person-Centered Management and Learner-Centered Pedagogy: Training, Managing, and Mentoring Student Staff for Peer-to-Peer and Learner-Centered Services

    Matthew Weirick Johnson and Renee Romero

    Part V Setting Healthy Boundaries

    Chapter 18 Boundaries as Meeting Places: Rethinking Boundary Setting within the Managerial Relationship

    Veronica Arellano Douglas

    Chapter 19 Respect in All Directions: Balanced Care as a Central Concept to Management

    Elizabeth Davidson and David Brennan

    Chapter 20 Persisting as a Reluctant Interim Leader of an Academic Library

    Paige K. Mann

    Chapter 21 How the Push toward Normalcy Undermines Faith

    Jamia Williams

    Part VI Reflection and Self-Care

    Chapter 22 Instilling Harmony, Building Trust: An Integrated Approach to Managing in Libraries as Women of Color

    Tarida Anantachai, Betsaida Reyes, and Cecilia Tellis

    Chapter 23 Centering People: An Empowering and Inclusive Approach during Times of Change

    Kate L. Ganski

    Chapter 24 My Journey toward a Person-Centered Transformation

    Livia Piotto

    About the Editors and Contributors

    Index
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