New to POPs? Expect to reach for this book often. Experienced POPs professional? You'll find the frameworks accessible for helping others understand the goal of POPs, and you'll be left with some gems to consider like high-performance reasons your team works and how to tap into them."
—Amy Dalebout, VP People & Culture, MotoRefi

"Adapt or die. It really is as simple as that, and yet no one has time for all of that adapting. Keeping up with the Kardashians of business is incredibly hard when you're a small business, yet small biz is the engine behind incredible economies. Here's a book written by a company that gets it; written by small business for small business. Often business books can be drier than toast, but this book is great for new and established businesses to reset your priorities and get solid footing in an ever-shifting landscape of the operations of being, and employing, people."
—Sarah Shepard, COO, StringCan Interactive

"I've always been fascinated by brain science— the intersection of psychology, philosophy, AI, and neuroscience—offering exciting insights into what's possible. People Operations taps into the potential of the small business workforce at the intersection of motivation, collective purpose, and technology, opening new advantages for the massively shifting world of work."
—Jeff Stibel, entrepreneur and author, Breakpoint and Wired for Thought

"Business leaders know that their only true competitive differentiator is their people. Knowing how to transform from traditional HR practices to an employee experience set of approaches means disrupting status quos without adversely impacting business outcomes. People Operations explains why the shift is important and provides the practical insights and tools that small business leaders can use to transform how their people experience work without risking business results."
—Patti Fletcher, CMO, Workhuman

"One of the biggest challenges for business owners today is attracting and retaining employees. People Operations will help you create a great employee experience, which will help you keep your staff and grow your business."
—Rieva Lesonsky, CEO, President & Founder at GrowBiz Media/Small Business Daily