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Peace Skills
Manual for Community Mediators

"Offers a ray of hope for individuals and communities who long for peace and reconciliation." (Dr. G. Douglass Lewis, president, Wesley Theological Seminary)

"A must for people who want to be change agents in society. Addresses transformation of conflict from an empowerment perspective." (Craig Arendse, director of mediation and transformation practice, Cape Town, South Africa)

Ronald S. Kraybill (Author)

9780787947996, Wiley

Paperback / softback, published 27 March 2001

160 pages
27.2 x 20.3 x 1 cm, 0.34 kg

"This guide is packed with information.... Any skilled leader who takes the time to carefully study it can lead successful workshops." (Provident Bookfinder, 2/02)"Offers a ray of hope for individuals and communities who long forpeace and reconciliation." (Dr. G. Douglass Lewis, president,Wesley Theological Seminary)

"A must for people who want to be change agents in society.Addresses transformation of conflict from an empowermentperspective." (Craig Arendse, director of mediation andtransformation practice, Cape Town, South Africa)

Part of the Peace Skills Set, this Manual is designed as atake-home resource to support workshop participants as they returnto their communities and both apply their mediation skills andshare their insights with others. It covers conflict analysis, therole of mediation, the stages of mediation, communication skills,and working with group conflicts and in cross cultural settings.

Acknowledgements xiii

Introduction xv

Overview of the manual xvii

Thoughts About Peace and Transformation xviii

Section One: Assumptions about Conflict and the Role of Peacebuilders 1

1 Assumptions about Conflict 3

2 Understanding Conflict and the Role of Mediation 12

Section Two: Introduction to Mediation 23

3 Mediation: A Tool for Empowering Others 25

4 Before Mediation: Laying the Foundation 32

5 The Introduction Stage: Providing Safety 38

6 The Story-Telling Stage: Offering Understanding 43

7 The Problem-Solving Stage: Building Joint Ownership 51

8 Additional Tools for Problem Solving 66

9 The Agreement Stage: Seeking Sustainability 75

10 Moving Toward Reconciliation: Letting Go of the Past 81

Section Three: Communication Skills and Tools 85

11 Listening Skills 87

12 Language in Mediation 94

13 Emotions in Conflict 101

Section Four: Building Peace in Communities 105

14 Designing a Peacebuilding Process 107

Notes 119

Appendix: Additional Reading About Conflict Transformation 123

The Authors 125

About Plowshares 127

About the conflict Transformation program 129

Index 131

Subject Areas: Religion & beliefs [HR]

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