Author Jane Stein-Parbury explains key concepts in simple language, without assuming any prior knowledge. The book includes empathy, dealing with challenging behaviours, advocating for a patient and admitting a patient. Nurses will learn to build trusting relationships and support patients in their health journey.

The seventh edition of this highly regarded text has been fully updated to incorporate the most current literature relating to interpersonal skills in nursing.

• Narratives and stories
to explain practical application of theoretical concepts
• Forty-two learning activities to enable students to understand the content and practise skills in a focused manner
• Person-centred approach throughout
• Online scenario-based videos to demonstrate the use of specific skills
• An eBook included in all print purchases

Additional resources on Evolve

• eBook on VitalSource

Instructor resources:

• Scenario videos + transcripts
• Interview videos + transcripts
• Discussion activities for scenario videos

• All theoretical concepts mapped against Australian Registered Nurse Standards for Practice and Australia National Safety and Quality Health Service Standards
• Fully updated with latest research evidence
• Focus on t the importance of interdisciplinary interactions in maintaining quality and safety in health care
• Renewed emphasis about the importance of reflection in culture care
• Elsevier Adaptive Quizzing for Patient and Person, 7e, included in all print purchases. Corresponding chapter-by-chapter to the core text, EAQ prepares students for tutorials, lectures and exams, with access to hundreds of exam-style questions at your fingertips