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Organizational Behaviour in a Global Context
Albert J. Mills (Author), Jean C. Helms Mills (Author), Carolyn Forshaw (Author), John Bratton (Author)
9781551930572
Paperback / softback, published 1 September 2006
599 pages
22.9 x 17.8 x 3 cm, 1 kg
In today's world we rely on formal organizations for almost everything that we do. These organizations in turn shape our expectations of how people should behave. Whether our interaction with an organization is positive or negative will depend on the structure, character, and control of the organization. The text introduces and explains the central theories, concepts, and models of the field of organizational behaviour; at the same time, it advances the key ideas of competing paradigms, integrating many of their main issues. In this way Organizational Behaviour in a Global Context offers a unique view into twenty-first century organizations. Featured studies and cases of several major organizations including British Airways, Scandinavian Airlines System, Ontario Hospitals, Pfizer, the Catholic Church, Mountain Equipment Co-operative, Workbrain, Wal-Mart (and many others) allow the reader to understand the context in which to consider specific themes. These themes are also explored in separate chapters-including chapters on gender at work and race/ethnicity in the workplace. Finally, the authors use current research to examine aspects of organizational behaviour from a gender, class, or race/ethnicity approach. An instructor's manual, available on CD-ROM, includes chapter-by-chapter PowerPoint presentations, a 500-question test bank, additional discussion questions, and previously unpublished case studies drawn from the Dark Side Competition (on Rwanda, Coca-Cola in India, Bhopal, and Nestle).
Acknowledgements Part I: Introduction Chapter 1. Introducing Organizational Behaviour Chapter 2. Understanding Organizational Behaviour in Context Part II: Individual Behaviour and the Organizational Context Chapter 3. Personality and Identity Chapter 4. Perception, Stereotyping, and Attribution Chapter 5. Values and Attitudes at Work Chapter 6. Learning in Organizations Chapter 7. Motivation in Organizations Chapter 8. Organizational Stress Part III: Interpersonal Processes in the Workplace Chapter 9. Groups and Teams in Organizations Chapter 10. Race, Ethnicity, and Workplace Diversity Chapter 11. Sex at Work Chapter 12. Organizational Communication Part IV: Organizational Structure and Change Chapter 13. Power and Organizational Life Chapter 14. Organizational Culture Chapter 15. Organizational Structure and Design Chapter 16. Leadership in an Organizational Context Part V: Organizational Behaviour and the World Economy Chapter 17. Globalization Antenarratives Glossary Contributors Index
Albert J. Mills
Albert J. Mills
Peggy Wallace
Elisabeth Wilson and Chris Rees
Peter Chiaramonte
John Bratton and James D. Grant
Scott MacMillan
Kelly Dye
John Bratton and Peter Chiaramonte
Natalie Vladi
Albert J. Mills and Jean Helms Mills
Carolyn Forshaw and Amy Thurlow
Gina Grandy
Albert J. Mills and Jean Helms Mills
John Bratton and Peter Chiaramonte
John Bratton and Peter Chiaramonte
David Boje