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Optimizing Back Office Operations
Best Practices to Maximize Profitability
Zahid Khalid (Author)
9780470531891, Wiley
Hardback, published 19 March 2010
224 pages, Tables: 8 B&W, 0 Color; Exhibits: 26 B&W, 0 Color
23.6 x 16.1 x 2.1 cm, 0.408 kg
According to industry experts, a typical one billion dollar company spends approximately $27 million on unnecessary working capital and inefficient processing functions because they lack visibility into the financial supply chain. Optimizing Back Office Operations: Best Practices to Maximize Profitability uses examples and case studies to show how cost optimization—and not cost reduction—in the core back office operations is the right approach to maximizing profitability and enterprise value. Implementation guidance is provided for Executives, CFOs, and Controllers on transitioning from outdated processes to a fully-optimized financial supply chain.
Preface ix CHAPTER 1 Profits: The Reason a Business Exists 1 Profitability Defined 2 Profitability Equation and Related Metrics 9 Liquidity, Growth, and Financial Flexibility 19 Conclusion 25 CHAPTER 2 Cost and Capability: Strategic Choices 27 Capability: One Size Does Not Fit All 28 Cost: You Get What You Pay For 34 Measuring Capability 41 Conclusion 44 CHAPTER 3 Financial Supply Chain: Entering the Gold Mine 45 What Is the Financial Supply Chain? 45 Working Capital Defined 50 Working Capital Processes 59 Conclusion 65 CHAPTER 4 Platform for Execution: A System for Maximizing Profits 69 Process Benchmarking 74 Process Optimization 86 Process Automation 86 Process Integration 88 Process Standardization 89 Conclusion 92 CHAPTER 5 Optimizing Accounts Payable 95 Implications of A/P Effectiveness 97 Best Practices 99 Enabling Technologies 115 Conclusion 122 CHAPTER 6 Optimizing Accounts Receivable 125 Implications of A/R Effectiveness 126 Best Practices 130 Enabling Technologies 137 Conclusion 144 CHAPTER 7 Optimizing Purchasing 147 Implications of Purchasing Effectiveness 149 Best Practices 152 Enabling Technologies 160 Conclusion 168 CHAPTER 8 Optimizing Treasury Operations 171 Implications of Treasury Effectiveness 175 Best Practices 179 Enabling Technologies 193 Conclusion 200 Epilogue 203 Index 207
Subject Areas: Finance & accounting [KF]
