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Optimize Your Greatest Asset -- Your People
How to Apply Analytics to Big Data to Improve Your Human Capital Investments
Gene Pease (Author)
9781119004387, Wiley
Hardback, published 9 October 2015
224 pages
23.6 x 16.3 x 2.3 cm, 0.413 kg
Drive better business strategy with practical analytics for people data Optimize Your Greatest Asset — Your People brings advanced analytics into Human Resources, giving you a framework for optimizing human capital investments through predictive analysis. You'll learn how to transition from anecdotes and surveys to more advanced measurement techniques, and combine the data from multiple systems into a unified plan of action that improves business results. Practical examples and case studies show how these techniques are applied in real-world settings, and executives and thought leaders weigh in on how advanced analytics are informing better business decisions every day. Coverage includes the latest research on the state of current HR measurement techniques, as well as the important considerations surrounding data security and employee trust. Executives and managers alike are swimming in pools of people data, spread across multiple systems that don't talk to each other. This book shows you how to bring that data together, organize it, and turn it into useful information, and how to build your data strategy to take advantage of the wealth of available tools. It's time for HR leaders to get over their fear of Big Data. Good data drives good business, and human capital is the biggest asset a company has. Start measuring the things that matter, and start turning those measurements into actual information that goes beyond the spreadsheet. Optimize Your Greatest Asset — Your People shows you how to get started, and where to go from there.
Foreword ix Preface xiii Acknowledgments xvii Chapter 1 The Need for Measurement in a Changing Environment 1 Analytics Give Companies a Competitive Edge 3 Everybody’s Doing It 3 Transcending Borders 4 Slim Down, Do More 5 Everybody Wins 5 Changing Workforce 6 Who’s Working Today? 7 How Are Employers Responding to Generation Z? 10 The Boomers Are Still Here 11 What about Generation X? 12 So Now What? 13 Notes 14 Chapter 2 What Exactly Is Predictive Analytics, and Why Is It Useful? 17 Workforce Planning 19 Workforce Optimization 20 What Can Analytics Do for You? 21 Using Macroeconomic Data at Wells Fargo 23 Reducing Turnover with Unstructured Data 25 Notes 27 Chapter 3 The State of Human Capital Analytics 29 Profiling the Early Adopters 32 Barriers and Key Enablers to Success 38 Notes 40 Chapter 4 From Data to Action 41 The Continuum of Analytics 43 Taking Action 48 Designing the Study 52 Conducting the Study 53 Other Differentiators 55 Notes 57 Chapter 5 The Big Data Conundrum 59 Death by Dashboard 61 What to Do 64 Descriptive Analysis 65 How Much Data Is Big? 66 Ethics and Other Considerations 68 The Career Perspective 69 The New Art of HR 70 Big Data: Passing Trend or Here to Stay? 72 Notes 73 Chapter 6 The Future of Talent Investments 75 Tools and Technology 79 Talent Acquisition and Management 80 Learning Customization 82 The Future Workforce 84 Notes 85 Appendix A 2014 Human Capital Analytics Study (Making Human Capital Analytics Work): October 2014 87 Quick Facts 89 Purpose and Overview of the Study 90 The Organization, Structure, and Operation of Human Capital Analytics Practice 92 Project Selection Types and Use of Analytics 95 Maturity, Progress, and Success 102 Summary 106 Appendix B Driving Talent Development with Data 107 Introduction 109 Understanding Human Capital Analytics 110 The Human Capital Analytics Continuum 113 How to Start a Measurement Strategy 116 When Human Capital Analytics Pay Off 122 Conclusion 123 Sources 125 Appendix C Training Case Studies 127 ACS: Analysis of a Call Center Agent Turnover 129 Chrysler LLC: Sales Consultant Training 134 Chrysler Academy: Sales Manager Training 138 US Bank: Retail Branch Manager Training 142 Sun Microsystems: New Director Training 146 Appendix D Leadership Development Case Studies 151 National Grid: Foundations of Leadership 153 ConAgra Foods: Foundations of Leadership 157 Appendix E Mentoring Case Study 163 Sun Microsystems: University Mentoring Program 165 Appendix F Social Learning Case Study 171 Sun Learning Services: SUN Learning eXchange (SLX) 173 Appendix G Performance Management Case Study 181 VF Corporation: Measuring the Impact of Performance Management—Maximizing Performance 183 Appendix H Words of Wisdom from Human Capital Analytics Practitioners 189 About the Author 195 Index 197
Subject Areas: Business & management [KJ]
