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Operational Risk Management
A Case Study Approach to Effective Planning and Response

Mark D. Abkowitz (Author)

9780470256985, Wiley

Hardback, published 4 April 2008

288 pages, Charts: 1 B&W, 0 Color; Photos: 27 B&W, 0 Color; Drawings: 35 B&W, 0 Color; Graphs: 0 B&W, 0 Color
24 x 16 x 2.9 cm, 0.515 kg

Operational Risk Management offers peace of mind to business and government leaders who want their organizations to be ready for any contingency, no matter how extreme. This invaluable book is a preparatory resource for when times are good, and an emergency reference when times are bad. Operational Risk Management is destined to become every risk manager?s ultimate weapon to help his or her organization survive ? no matter what.

Preface ix

Chapter 1 Why Do Disasters Happen? 1

Part One Man-Made Accidents 9

Chapter 2 Hyatt Regency Walkway Collapse 11

Chapter 3 Nightmare in Bhopal 23

Chapter 4 Meltdown at Chernobyl 36

Chapter 5 Exxon Valdez 48

Chapter 6 Challenger and Columbia: Déjà Vu 64

Part Two Terrorist Acts 83

Chapter 7 Oklahoma City Bombing 85

Chapter 8 Aum Shinrikyo: Terror in Japan 97

Chapter 9 Attack on the USS Cole 113

Chapter 10 September 11: The World Trade Center 126

Chapter 11 London Transit Bombings 148

Part Three Natural Disasters 165

Chapter 12 Wreck of the Edmund Fitzgerald 167

Chapter 13 Eruption of Mount St. Helens 179

Chapter 14 South Canyon Fire 191

Chapter 15 Sumatra-Andaman Tsunami 203

Chapter 16 Hurricane Katrina 213

Part Four Success Stories 235

Chapter 17 United Airlines Flight 232 237

Chapter 18 Alaska Pipeline and Denali Quake 247

Chapter 19 Lessons Learned 258

Epilogue Where Do We Go From Here? 269

Index 273

Subject Areas: Finance & accounting [KF]

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