New International Business English Student's Book
Communication Skills in English for Business Purposes

New International Business English Updated edition is an upper intermediate (B2) level course for learners who need to use English in their day-to-day work.

Leo Jones (Author), Richard Alexander (Author)

9781107632219, Cambridge University Press

Paperback / softback, published 3 February 2011

178 pages
27.5 x 22 x 1 cm, 0.5 kg

New International Business English is a course for upper intermediate (B2) level learners who need to use English in their day-to-day work.In this revised edition, all four language skills – listening, speaking, reading and writing – are developed through a variety of tasks that closely reflect the world of work.The 15 topic-based units in New International Business English provide learners with numerous opportunities for discussion and cover a wide range of subjects, including face-to-face business skills and techniques, telephone skills, international trade, marketing, meetings, and sales and negotiations.

Thanks
Introduction
1. Face to face: basic skills and techniques for talking to people in business situations
2. Letters, faxes and memos: basic skills and techniques for business correspondence
3. On the phone: basic skills and techniques for using the telephone in business
4. Summaries, notes, reports: basic skills and techniques for writing reports, making notes, summarizing and taking notes of conversations in business
5. Working together: talking about where you work, employment policy, a company's activities, organization and trade
6. International trade: ordering and supplying goods or services, answering and making enquiries, making offers, placing and acknowledging orders
7. Money matters: methods of payment, cash flow, invoicing, dealing with non-payment problems
8. Dealing with problems: complaining and apologizing, delivery and after-sales problems
9. Visitors and travellers. Looking after foreign visitors and travelling on business: hotels, restaurants, small talk, telling stories
10. Marketing: marketing a product, market research, promotion and advertising
11. Meetings: taking part in formal and informal meetings, one-to-one meetings and larger group meetings
12. Processes and operations: explaining and describing operations, giving instructions
13. Jobs and careers: applying for jobs and seeking promotion, participating in interviews
14. Sales and negotiations: selling and buying products, negotiating face-to-face and on the phone
15. A special project: a simulation, revising many of the skills and situations in the course
Files
Acknowledgements.

Subject Areas: ELT: English for business [ESB]