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Media Selling
Digital, Television, Audio, Print and Cross-Platform
Charles Warner (Author), William Lederer (Author), Brian Moroz (Author)
9781119477396, Wiley
Paperback / softback, published 27 July 2020
576 pages
25.2 x 17.8 x 2 cm, 0.885 kg
The must-have resource for media selling in today’s technology-driven environment The revised and updated fifth edition of Media Selling is an essential guide to our technology-driven, programmatic, micro-targeted, mobile, multi-channel media ecosystem. Today, digital advertising has surpassed television as the number-one ad investment platform, and Google and Facebook dominate the digital advertising marketplace. The authors highlight the new sales processes and approaches that will give media salespeople a leg up on the competition in our post-Internet media era. The book explores the automated programmatic buying and selling of digital ad inventory that is disrupting both media buyers and media salespeople. In addition to information on disruptive technologies in media sales, the book explores sales ethics, communication theory and listening, emotional intelligence, creating value, the principles of persuasion, sales stage management guides, and sample in-person, phone, and email sales scripts. Media Selling offers media sellers a customer-first and problem-solving sales approach. The updated fifth edition: Written for students in communications, radio-TV, and mass communication, Media Selling is the classic work in the field. The updated edition provides an indispensable tool for learning, training, and mastering sales techniques for digital media.
About the Authors ix Acknowledgments xi Preface xiii 1 The Marketing/Media Ecology 1 2 Selling in the Digital Era 15 3 Sales Ethics and Transparency 47 4 The AESKOPP Approach, Attitude, and Goal Setting 61 5 Emotional Intelligence 81 6 Effective Communication, Effective Listening, and Understanding People 91 7 Influence and Creating Value 111 8 The New Buying and Selling Process 139 9 Prospecting and Qualifying 155 10 Researching Insights and Solutions 187 11 Educating 207 12 Proposing 235 13 Negotiating and Closing 245 14 Customer Success 293 15 Marketing 305 16 Advertising 327 17 Programmatic Marketing and Advertising 353 18 Measuring Advertising 375 19 Selling Digital and Cross‐Platform Advertising 391 20 Google and Search 415 21 Facebook and Social Media 425 22 Television 457 23 Print and Out of Home 475 24 Audio 495 25 Time Management 513 Appendix: Digital Advertising Glossary 523 Index 535
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Brian Moroz
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Charles Warner
William A. Lederer
William A. Lederer
Charles Warner
Brian Moroz
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Charles Warner
Subject Areas: Electronics & communications engineering [TJ]
