Management across Cultures
Challenges, Strategies, and Skills

This fourth edition has been fully revised and updated to explore the latest approaches to cross-cultural management and global skill-building.

Richard M. Steers (Author), Joyce S. Osland (Author)

9781108493307, Cambridge University Press

Hardback, published 19 September 2019

452 pages, 61 b/w illus. 61 colour illus.
25.7 x 20 x 2.5 cm, 1.1 kg

'With theoretically sophisticated content and cutting-edge management applications, this is likely the best cross-cultural management textbook on the market. With its interdisciplinary focus, a wealth of real-life examples, captivating cases and practical exercises, the book is timely, relevant, and engaging for both novice and expert audiences.' Betina Szkudlarek, University of Sydney, Australia

In today's competitive global economy, most managers are - or will be - global managers. They may work in their home country, but are influenced by global events and have to manage diverse workforces. As such, they need multicultural competence and global management skills to work successfully across cultures. This new edition pairs a richly illustrated text with management applications, key concepts, discussion questions, web-based cases and skill-building exercises aimed at current and aspiring managers. Each chapter is accompanied by a Manager's Notebook highlighting field strategies and encouraging students to develop multicultural competence that will be highly valued by future employers. Exploring the challenges and opportunities facing global managers, readers can examine cultural, organizational, and managerial environments before developing a range of skills from communication and leadership to negotiation and global team management. Suitable for students taking courses in international management, cross-cultural management or international HRM at advanced undergraduate, Masters and MBA levels.

Part I. Global Managers: Challenges and Opportunities: 1. Global managers in a changing world
Part II. Culture, Organization, and Management: 2. Cultural environments
3. Organizational environments
4. Managerial environments
Part III. Developing Global Management Skills: 5. Cross-cultural communication
6. Global leadership
7. Managerial ethics and social responsibility
8. Global partnerships and negotiations
9. Global teams
10. Global assignments
11. Lessons learned: a review
Appendix: details of national culture models
Index.

Subject Areas: Personnel & human resources management [KJMV2], Management: leadership & motivation [KJMB], Management & management techniques [KJM], Business & management [KJ], Economics, finance, business & management [K]