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Make Your Training Results Last
Gloria E. Bader (Author), Audrey E. Bloom (Author)
9780787950934, Wiley
Paperback / softback, published 11 June 1994
120 pages
25.8 x 17.9 x 0.8 cm, 0.268 kg
This guidebook offers workable follow-through techniques to ensure that your training successfully transfers to the job.
1. Introduction 1 2. What It Takes To Create Lasting Results 7 3. Two Organizations Experience Two Programs 17 4. Developing Training For Strong Follow-Through 23 5. Preparing For Follow-Through 35 6. Training Snapshots 49 7. After The Training 53 The Manager's Responsibilities 8. Special Situations 79 9. More Follow-Through Tools And Tips 89
Why Read This Guidebook?
Who Should Read This Guidebook?
When And How To Use It
Defining Training Follow-Through
The Broader View
The Learning Environment
Obstacles
The Players
The Commitment To Follow-Through
Helene And Kami At Arrow Computer
Jim And Charlene At Mountain Health
The Players At A Glance
Phase One: Identify Training Needs
Phase Two: Map The Approach
Phase Three: Produce Effective Learning Tools
Phase Four: Apply Training Techniques Phase Five: Calculate Measurable Results
Phase Six: Track Ongoing Success
The Manager's Role In Preparation
The Training Staff's Role In Preparation
The Trainee's Role In Preparation
Checklist Of Preparation Steps
Workshop Agendas
Arrow Technicians' Customer Service Training
Mario And The Home Health Care Division
Arrow Technicians' Training Session On Meetings
More Productive Meetings For Nursing Supervisors
The Training Staff's Responsibilities
The Trainee's Responsibilities
Post-Training Checklist
Self-Directed Learning
On-The-Job Training
Critical Incidents
Process Improvement Teams
Conferences And Seminars
Team-Building Days
Off-The-Shelf Training Packages
10. Summary 93
Appendix: Reference Materials And Reproducible Forms 95
Subject Areas: Business & management [KJ]
