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Make Work Healthy
Create a Sustainable Organization with High-Performing Employees
John S. Ryan (Author), Michael J. Burchell (Author)
9781119989806, Wiley
Hardback, published 23 March 2023
304 pages
23.4 x 16 x 3.1 cm, 0.522 kg
Reach new levels of organizational productivity and achievement by redefining the phrase “workplace health” In Make Work Healthy, a team of distinguished organizational transformation professionals delivers an insightful how-to manual for improving organizational performance with a new approach to workforce management. The book offers organizations, leaders, and managers with the knowledge, data, frameworks, and methodologies they need to radically transform how they approach day-to-day operations into a sustainable and resilient business success model. The authors focus on workplace health—in a broad sense—as a way of focusing organizational attention on culture, building work capacity, productivity, and sustainability. They explain the tangible business value that comes from focusing on wellbeing as well as the symbiotic relationship between organizational health and employee health. Make Work Healthy includes: An indispensable, effective, and holistic new take on organizational and employee health, Make Work Healthy will earn a place in the hands of managers, executives, board members, and other business and human resources leaders who seek impressive gains in company productivity and fulfilment.
Introduction: A Critical Moment xi Part I 1 The Ultimate Driver of Organizational Performance 3 Defining “Healthy Workplace” 4 Knowing versus Doing 5 Modeling the Healthy Way 7 Demonstrating Care as Leaders 9 Why Talk about Health Now? 11 2 Why Work Isn’t Working 15 Pandemic Overload and Other Extraordinary Demands 15 The Horrible Micromanaging Boss 16 No Room for Difference 17 Ultimate Betrayals 18 The Stress of the Daily Grind 19 Social Pollution 21 3 How Work Can Be the Solution 23 Thinking About Work in Terms of Energy 24 One of Our Biggest Health Decisions 24 Finding a Role That Helps You Flourish 25 Take the Expert Assessment Quiz 30 Wilmar Schaufeli 32 4 The Evolution of Workforce Health 35 The Concept of “a Good and Virtuous Life” in Ancient Times 36 Well-being Beginnings in Spain and Italy 36 Developments in Great Britain during the Industrial Revolution 37 Improvements in the Early Part of the Twentieth Century 40 Changes in the United States after the World Wars 40 Studies and Research from Governments and Universities 41 Challenges in the Twenty-first Century 43 5 Salutogenesis: A New Model for Workplace Health 47 A Pathogenic Orientation versus a Salutogenic Orientation 47 The Ease to Dis-ease Continuum 49 Salutogenesis in an Organizational Context 51 Georg Bauer, MD, DrPH 55 Part II 6 Accelerating to Success: Where Some Get It Right and Others Get It Wrong 61 Knowing What Successful Organizations Do 61 Avoiding Common Mistakes 65 Ron Goetzel 70 7 The Symbiotic Relationship of Workforce and Workplace Health 73 Individual Health Factors 74 Organizational Health Factors 77 Putting It All Together 80 8 The Development Scale: Where Is Your Organization? 83 Leadership 84 Ownership 86 Investment 86 Approach 87 Interventions 88 Shows Up As: How Managers Think About Organizational Health 89 Employer Perception of Employees 90 Peter Cheese 92 9 A New Lens: Individual and Organizational Measures 95 Unhealthy to Healthy: An Overview of the Journey 96 The Crucial Steps to Becoming a Healthy Workplace 98 Dave Ulrich 112 Jeffrey Pfeffer 115 10 From Unhealthy to Healthy: A Plan for Success 119 Characteristics of Effective Change 119 Core Considerations for a Healthy Plan 123 Mapping the Terrain 130 The Journey Continues 133 Paul Litchfield 134 Susie Ellis 137 11 Healthy Interventions 139 Moving from “Normal” to an Equity Lens 139 Healthy Interventions Based on the Data 147 12 Stories of Healthy Success 151 Centiro, Sweden, Organizational Design 153 Thames Water Company, United Kingdom, Workforce Analytics 156 Deloitte, United States, Healthy Sponsorship 159 Aviva, United Kingdom, Net Positive Work 162 IIH Nordic, Denmark, Four-day Workweek 165 Takeda, Switzerland, Responding to Presenting Needs 167 Cohesive, the Netherlands, Healthy Manager Conversations 170 P&G, Latin America, Incentivizing Healthy Behaviors 173 SAP, Ireland, Neurodiversity 176 RSPCA, United Kingdom, Trauma Support 178 Concentrix, Global, Flexible Working 180 Futurice, Finland, Healthy Clients 183 SAS Institute, United States, Recruit Well-being 185 Amêndoas do Brasil, Brazil, A Culture of Well-being 188 Leek United Building Society, United Kingdom, Healthy Strategy 191 ISS, Denmark, Diversity at Its Core 194 PwC, Building a Very Personalized Learning Future 197 Kingston Council, United Kingdom, Leading the Way 200 Danske Bank, United Kingdom, Podcasting Health 203 Dubai Police, United Arab Emirates, Physical Readiness 205 Version 1, Europe, a Healthy Strategy 207 13 A Deep Dive into the Science of Well-being 213 Purpose 214 Mental Resilience 216 Connection 221 Physical Health 226 The Four Pillars and 21 Elements 228 Dr. Els van der Helm 229 Arnold Bakker 232 International Well Building Institute 235 14 A Healthy Conclusion 239 A Different Approach 240 The Pandemic: Heroes Take a Bow and Workers Deliver Again 241 A Need for a Major Shift 243 Board Members’ Roles and Responsibilities 245 A Legacy in the Making 246 Jim Loehr 248 Notes 251 Appendix: Assessment and Impact 257 Acknowledgments 269 About the Author 271 Index 273
Subject Areas: Business & management [KJ]
