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Leading Change Step-by-Step
Tactics, Tools, and Tales
Jody Spiro (Author)
9780470635629, Wiley
Paperback / softback, published 25 January 2011
224 pages
23.4 x 17.5 x 1.3 cm, 0.363 kg
A practical, step-by-step guide to leading change efforts for sustainable results Leading Change Step-by-Step offers a comprehensive and tactical guide for change leaders. Spiro's approach has been field-tested for more than a decade and proven effective in a wide variety of public sector organizations including K-12 schools, universities, international agencies and non-profits. The book is filled with proven tactics for implementing change successfully, with helpful tools to put change efforts into practice (including forms, rubrics, and helpful questions to ask). Also included are success stories that show how this approach has been used effectively in 22 states and internationally. The tools reveal how the leader analyzes situations, identifies the groups needed to get desired results, and works with them effectively to do so. This important resource shows how to translate a vision of a sustainable educational reform into a series of coordinated action steps.
Acknowledgments xiii About the Author xv Introduction The Essentials of Leading Change Step-by-Step 1 Step One Determining Your Change Strategy—and Making Your Plan 11 Tactics 13 Essential Elements 13 Common Mistakes to Avoid 17 Tool: Strategy/Action Aligner 18 Tales 20 Step Two Assessing Readiness—Where You Are Isn’t Necessarily Where They Are 23 Tactics 25 Essential Elements 25 Common Mistakes to Avoid 28 Tool: Readiness Rubrics 30 Tales 44 Step Three Analyzing the Stakeholders—Who Cares? Why? and What Can They Do About It? 51 Tactics 53 Essential Elements 53 Common Mistakes to Avoid 58 Tool: Stakeholder Strategizer 59 Tales 64 Step Four Minimizing Resistance—While Maximizing Your Tolerance for It 69 Tactics 71 Types of Resistance 71 Essential Elements 72 Common Mistakes to Avoid 74 Tool: Resistance Reducer 77 Tales 84 Step Five Securing a Small, Early Win—Turning the Tide Toward the Results You Want 89 Tactics 91 Essential Elements 91 Common Mistakes to Avoid 93 Tool: Early Win Wonder 94 Tales 97 Step Six Engaging the Key Players in Planning—Achieving Collaboration Without Disintegration 101 Tactics 103 Essential Elements 103 Common Mistakes to Avoid 105 Tool: Collaborative Planning Parameters 108 Action Planning Sheet 113 Tales 116 Step Seven Scaling and Sustaining—or All Your Effort Will Be for Naught 123 Tactics 125 Essential Elements 127 Common Mistakes to Avoid 131 Tool: Scale and Sustainability Score Sheet 133 Tales 142 Step Eight Monitoring and Continuously Improving—Taking Advantage of the Changes You Will Encounter 147 Tactics 149 Essential Elements 149 Common Mistakes to Avoid 151 Tool: The 3 R’s: Review, Revise, Repeat 153 Tales 155 Conclusion Using the Tactics and Tools to Make a Real Difference 159 Appendix Sample Completed Tools 165 Index 197
Subject Areas: Education [JN]
