Laboratory Operations and Management
Foundations of Practice

Jeanne M. Isabel (Author), Patricia J. Ellinger (Author), Dana M. Griffin (Author)

9781719646901

Paperback / softback, published 2 October 2024

456 pages
22.9 x 15.2 x 2 cm, 0.453 kg

Management and lab operations for career entry-level students!

The path to leadership success in the lab begins with a firm foundation in the many facets of management! Designed to meet the needs of today’s students, this new text introduces the principles of laboratory management and demonstrates how to apply them in the real-world. It builds a foundation in the administration of personnel and finance. It also addresses the broad range of knowledge needed to become an effective leader in today’s increasingly complex environment... quality measures, compliance, safety regulations, and professionalism—information critical for all laboratory personnel, including the new supervisor.

• Addresses the entry-level management, education, and laboratory operations content required by certification and accreditation standards.
• Explores aspects of professionalism, including communication, ethics, leadership, and evidence-based practice.
• Emphasizes “learning by doing” to help readers apply content through practical applications
• Engages readers with real-life examples and activities that introduce the day-to-day responsibilities of a laboratory manager, including…
• “Setting the Scene,” a short scenario opens each chapter.
• “Stop and Think” poses a question or situation that invites readers to come to their own conclusions about the best way to resolve the issue at hand.
• “Tales from the Lab,” stories based on the authors’ experiences, demonstrate problem-solving in the workplace.
• “Play the Part,” role-playing exercises, develop readers’ management skills by asking them to propose solutions or next steps for solving a problem.
• “That’s a Wrap: Chapter Summary and Key Points” revisits each chapter’s opening scenario, followed by a summary of the main concepts.
• “Review Questions” at the end of each chapter, assess comprehension and retention of the chapter’s content. (Answers appear in Appendix A.)

• I. Professional Development and Education Principles
• 1. Identifying Professionalism and Exploring Ethical Issues
• 2. Effective Communication and Resolving Conflicts
• 3. Developing and Assessing Education Processes
• 4. Planning for a Career in the Medical Laboratory
• II. Laboratory Organization and Function
• 5. The Medical Laboratory Organization
• 6. Policies, Procedures, and Method Validation
• 7. Managing a Diverse Healthcare Team
• III. Laboratory Operations
• 8. Quality Management
• 9. Compliance and Safety Regulation
• 10. Laboratory Information Systems
• IV. Workforce Management
• 11. Leaders and Managers in the Laboratory
• 12. Assessing Need, Recruiting, and Hiring Personnel
• 13. Training, Retaining, and Evaluating Personnel
• V. Financial Management
• 14. Budget Development and Supply Procurement
• 15. Laboratory Costs
• 16. Reimbursement, Marketing, and Outreach
• Appendices
• A. Answer Key
• B. Supporting Information
• C. Laboratory Math Basics
• Glossary