Intercultural Communication
A Canadian Perspective

Elizabeth Suen (Author), Barbara A. Suen (Author)

9781773381510

Paperback / softback, published 6 November 2019

300 pages
24.4 x 16.9 x 1.9 cm, 0.64 kg

Written to reflect a diverse Canada, Intercultural Communication is a practical guide that provides readers with effective approaches to intercultural communication theories and strategies. Situating readers in real, complex, and extraordinary intercultural scenarios, each chapter walks students through examples of how to manage conversations in appropriate and meaningful ways, while exploring how social and cultural practices might present common and uncommon implications. Key topics include verbal and non-verbal communication, cultural values, self-awareness, stereotypes, and digital communications. Packed with Canadian content, current examples, and tools for learning, this core text is ideal for students enrolled in intercultural communication or cross-cultural communication courses, including studies in business, education, social work, health care, and law enforcement.

• List of Figures
• List of Tables
• List of Text Boxes
• List of Pause for Thought Questions
• Preface
• Introduction
• Chapter 1: Are Intercultural Communication Skills Optional?
• Chapter 2: Fundamentals of Communication
• Chapter 3: History, Dominant Paradigm, and Foundational Theories
• Chapter 4: Continuing Issues and Evolving Theories
• Chapter 5: Studying Intercultural Communication from a Canadian Perspective
• Chapter 6: The Roles of Identity in Intercultural Communication
• Chapter 7: Canadian Legislation and International Mandates
• Chapter 8: The Formation of Attitudes, Assumptions, and Presumptions
• Chapter 9: Biases, Stereotypes, Prejudices, and Discrimination
• Chapter 10: A Multidisciplinary Strategy for Intercultural Communication
• Chapter 11: Reviewing the Argument Advocating Intercultural Communication
• Chapter 12: Beyond Our Borders—
  Intercultural Communication for a Global Context
• Epilogue
• Author Biographies