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Fundraising Analytics
Using Data to Guide Strategy

Joshua M. Birkholz (Author)

9780470165577, Wiley

Hardback, published 21 April 2008

240 pages
22.8 x 16.4 x 2.3 cm, 0.54 kg

"….is a gift to the massess..a lens into the world of the sophisticated fundraising operations that pump the big bucks into major institutions. Written by Joshua Birkholz, the book's subtitle is 'Using Data to Guide Strategy" and that's what the book delivers." (CharityChannel.com, June 6, 2008)

Fundraising Analytics: Using Data to Guide Strategy Fundraising Analytics shows you how to turn your nonprofit's organizational data—with an appropriate focus on donors—into actionable knowledge. The result—A vibrant, donor-centered nonprofit organization that makes maximum use of data to reveal the unique diversity of its donors. It provides step-by-step instructions for understanding your constituents, developing metrics to gauge and guide your success, and much more.

Acknowledgments xi

Foreword xiii

Chapter 1 Overview of Fundraising Analytics 1

Defining Analytics 3

The Mind of an Analyst 6

What to Expect 11

Enjoy the Journey 14

Chapter 2 Understanding Your Constituents 17

Natural Segments 17

Portfolio Assignment 18

Derived Segments 19

Cluster Analysis Case Study 25

Final Thoughts on Understanding Your Constituents 30

Chapter 3 Analytics and Prospecting 31

Development Business Process 31

Integrated Prospecting System 38

Analytics as Part of the Prospecting System 42

Final Thoughts on Analytics and Prospecting 50

Chapter 4 Analytics and Campaign Planning 51

Assessing Campaign Factors 52

Incorporating Campaign Factors 62

Campaign Pyramid 68

Final Thoughts on Campaign Analytics 70

Chapter 5 Data-Driven Prospect Management 71

Elements of Successful Fundraising Organizations 72

Prospect Management 75

Final Thoughts 113

Chapter 6 Annual Giving Analytics 115

Constituent Life Cycles 117

Traditional Donor Segments 127

Predictive Modeling for Annual Giving and Membership 128

Metrics for Annual Giving 133

Final Thoughts on Annual Giving Analytics 135

Chapter 7 Selecting Data for Mining 137

Selection Criteria 138

Variables to Include in Your File 138

Format for Your Data File 152

Chapter 8 Descriptive Analysis: Basic Statistics and Scoring Models 153

Descriptives 154

Frequency Distribution 159

Cross Tabulation 162

Recoding Variables 164

Correlation 170

Correlation Ranking 173

Calculating Database Capacity 175

RFM Analysis 184

Attachment Score 186

Chapter 9 Regression Analysis 189

Define Business Need or Goal 189

Determine Required Data Elements 190

Model Selection 192

Prepare the Data for Modeling 193

Modeling 197

Model Evaluation 207

Final Thoughts on Predictive Modeling 210

Final Thoughts on Fundraising Analytics 211

Glossary of Common Analytics Terminology 213

AFP Code of Ethical Principles and Standards of Professional Practice 217

A Donor Bill of Rights 218

Index 219

Subject Areas: Business & management [KJ]

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