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Experience, Inc.
Why Companies That Uncover Purpose, Create Connection, and Celebrate Their People Will Triumph

Jill Popelka (Author)

9781119852872, Wiley

Hardback, published 18 April 2022

240 pages
23.1 x 15.5 x 2.5 cm, 0.431 kg

A WALL STREET JOURNAL BESTSELLER

The business leader’s guide to creating a winning employee experience

In Experience, Inc.: Why Companies that Uncover Purpose, Create Connection, and Celebrate Their People Will Triumph,veteran business leader and growth strategist Jill Popelka delivers a hands-on guide to building a flexible, adaptable, and engaged workforce that can enable your organization to evolve with emerging challenges. You’ll find the insights you need to build a company culture that prioritizes your people, resulting in an empowered and future-ready workforce. Filled with stories from the author’s extensive experience as the President of SAP SuccessFactors, the book also offers:

  • Advice from global thought leaders on some of today’s most pressing issues
  • Practical resources for any employee to improve their productivity and impact
  • Tips on creating a culture that works for the organization and its people

Experience, Inc. is an essential tool for business leaders of all levels, from the C-suite and senior executives to people managers and human resources practitioners. It is a must-read for organizations looking for ways to build a sustainable, productive, and exciting workplace centered around the most critical driver of business success: employees.

Foreword ix

Part I Let’s Start Here 1

Chapter 1 A Brief, Not Particularly Employee- Friendly History of Work 3

Chapter 2 Employee Experience: The New Why 13

Chapter 3 More Than a Job: Purpose, Meaning, Connection 37

Part II Breaking Down Employee Experience 35

Chapter 4 You Got This: Agency and Autonomy 51

Chapter 5 We Belong: Progress on Diversity, Equity, and Inclusion 65

Chapter 6 I Value You: Belief, Recognition, Appreciation 81

Part III Foundations for a Great Employee Experience 97

Chapter 7 Authentic Beats Perfect: Leadership Today 99

Chapter 8 Collaboration at Work: Humane Technology 121

Chapter 9 Thriving at Work: A Focus on Health 137

Part IV So What? 149

Chapter 10 The Results Are In: Productivity and Effectiveness 151

Chapter 11 Keep the Pace: Agility and Resilience 167

Chapter 12 Sustainable Growth for People and Business 179

Epilogue 193

Storm Home 195

Notes 201

Acknowledgments 215

About the Author 217

Index 219

Subject Areas: Business & management [KJ]

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