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Event Success
Maximizing the Business Impact of In-person, Virtual, and Hybrid Experiences
Alon Alroy (Author), Eran Ben-Shushan (Author), Boaz Katz (Author)
9781119817154, Wiley
Hardback, published 17 March 2022
272 pages
23.4 x 15.2 x 3.1 cm, 0.454 kg
Make events the most powerful marketing tool you have In Event Success: Maximizing the Business Impact of Physical, Virtual, and Hybrid Experiences, Alon Alroy, Eran Ben-Shushan, and Boaz Katz of Bizzabo draw on the knowledge they’ve gained powering events for companies like Amazon, Salesforce, and Uber to deliver an end-to-end playbook for readers wanting to maximize their organization’s return on events. Event Success will help you unlock the full potential of your events and make them your most important marketing channel. You’ll learn how to create elevated experiences in any format that drive strategic business goals, including: Event Success is ideal for marketers, event professionals, and anyone responsible for creating buzz, driving new sales, and building thought leadership with in-person, hybrid, or virtual events. It’s also an invaluable resource for maximizing your organization’s “RoE”—or Return on Event—with measurable increases in sales.
Part I Why Events? 1 Chapter 1 How We Got Here 3 Chapter 2 Event Success in the Post-COVID-19 Era 15 Chapter 3 After the Storm 25 Part II Data 35 Chapter 4 The Age of Disruption 37 Chapter 5 The Event Data Maturity Curve 45 Chapter 6 Reaching the Right Audience at the Right Time 51 Chapter 7 SAPPHIRE NOW: A Case Study in Event Data Utilization 61 Chapter 8 With New Data Power Comes New Responsibility 71 Part III Audience Engagement 77 Chapter 9 Engagement in a Hybrid Era 79 Chapter 10 Choosing the Right Format for the Right Outcome 91 Chapter 11 Content 103 Chapter 12 Community 115 Chapter 13 Experience Design 125 Part IV People and Process 135 Chapter 14 The Rise of the Event Experience Manager 137 Chapter 15 New Skills for a New Title 147 Chapter 16 Soft Skills 157 Chapter 17 The New Path for Event Professionals 169 Chapter 18 The Event Team of the Future 177 Part V Technology 187 Chapter 19 The Changing Event Technology Landscape 189 Chapter 20 Choosing the Right Technology Partner 197 Chapter 21 What an Event Platform Can (and Can’t) Do for You 221 Chapter 22 Taking on the Future of Experiences 227 References 237 Acknowledgments 241 About Bizzabo 245 About the Authors 247 Index 251
Subject Areas: Business & management [KJ]
