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Essentials of Banking

Deborah K. Dilley (Author)

9780470170885, Wiley

Paperback / softback, published 20 May 2008

288 pages
23 x 15.2 x 1.9 cm, 0.379 kg

The essential guide for finance professionals in all industries for quick answers to banking questions, Essentials of Banking provides a nuts and bolts presentation explaining the regulatory, business, and people facts of the business of banking in a handy, concise format. It is the only guide you will need containing all the relevant facts of banking, all in one place.

Preface xiii

1 Banking 101: Understanding the Basics 1

2 Deposit Insurance and the Regulatory Environment: How Does It All Work? 27

3 Understanding Banking Deposit Accounts, Interest Rates, and Limitations 43

4 Regulatory Compliance: The Essentials 63

5 The Business of Banking and the Bank Secrecy Act 97

6 The Banker: Knowledge, Skills, and Attitude 119

7 The Ethical Banker: An Introduction to Ethics 151

8 Managing Others: What Every Banker Needs to Know 171

9 The Market: It’s Bigger than You Think 205

10 Customer Service: The Key Ingredient 243

11 Context and Content: Putting It All Together 265

Index 269

Subject Areas: Business & management [KJ]

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