Enterprise Resource Planning Systems
Systems, Life Cycle, Electronic Commerce, and Risk

An examination of the pros and cons of ERP systems and their role in e-commerce.

Daniel E. O'Leary (Author)

9780521791526, Cambridge University Press

Hardback, published 31 July 2000

242 pages, 27 b/w illus.
23.5 x 15.9 x 2 cm, 0.473 kg

'The book is divided into four parts: introduction and background, ERP systems, the ERP life cycle, and electronic commerce and risk. It contains case studies, references, chapter questions, and a complete index. the chapters are well written, with objectives, figures, and clear divisions into sections. The book does not contain canned answers, but carefully walks readers through thinking about ERP systems. I highly recommend it.' Brad Reid, Computing Milieux

Enterprise Resource Planning Systems can provide the foundation for a wide range of e-commerce based processes including web-based ordering and order tracing, inventory management, and built-to-order goods. This book examines the pros and cons of ERP systems, explains how they work, and highlights their role at the heart of e-commerce. The author begins by explaining the background to ERP systems and goes on to discuss specific systems and their capabilities. He then focuses on the ERP life cycle, from initial implementation through to the time when the system goes live. After covering the use of ERP in e-commerce, he concludes by discussing the risks associated with the adoption of ERP systems. The book contains several detailed case-studies and will be an invaluable guide to managers and consultants working with ERP systems. It will also be a useful reference for MBA students taking courses in information systems management.

1. Introduction
2. Systems and technology background
3. ERP systems background
4. ERP data input
5. ERP output capabilities
6. Technology-enabled vs clean sheet re-engineering
7. Deciding to go ERP
8. Choosing an ERP system
9. Designing ERP systems - should business processes or ERP software be changed?
10. Designing ERP systems - choosing standard models, artifacts and processes for ERP systems
11. Implementing - big bang vs phased
12. After going live
13. Training
14. Electronic commerce
15. Risk.

Subject Areas: Business mathematics & systems [KJQ], Business & management [KJ]