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Drive Business Performance
Enabling a Culture of Intelligent Execution

Bruno Aziza (Author), Joey Fitts (Author), Robert S. Kaplan (Foreword by), David P. Norton (Foreword by)

9780470259559, Wiley

Hardback, published 9 May 2008

320 pages
23.6 x 16 x 2.8 cm, 0.526 kg

"This book is about improving performance management within an organization by enhancing business intelligence whereby organizational objectives, the analysis of trends, the ability to forecast, and to plan winning strategies, works toward the common goal of success. It does reveal various methodologies at work in the Fortune 500 companies that have adopted them." (Bookviews.com, July 2008)

"Their perspective is that of veteran solution developers, and their goal is to translate their experience into practical, jargon-free, actionable advice for leaders who want to get a grip on their organization's performance. The result is a handbook of performance management strategy and tactics that offers some fresh insights as well as the promised road map to success." (Businessfinancemag.com, May 22, 2008)

This groundbreaking guide provides a deep understanding of how to achieve enterprise performance management objectives, backed up by first-hand accounts from Fortune 500 companies who are winning by building accountability, intelligence, and informed decision-making into their organizational DNA. Drive Business Performance explains the competitive advantage experienced by organizations that create and manage a "Culture of Performance."

Foreword xi

Preface xiii

Acknowledgements xxxiii

Chapter 1: The Six Stages of Performance Management 1

Chapter 2: Managing Performance 27

Chapter 3: Monitor 47

Chapter 4: Analyze 119

Chapter 5: Plan 185

Chapter 6: Pull It All Together: What’s Your Organization’s Stage? 251

Index 279

Subject Areas: Business & management [KJ]

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