Dispute Management

Dispute Management is an introduction to dispute processes. It is a vital resource for students, lawyers and dispute practitioners.

Pauline Collins (Author), Dalma Demeter (Author), Susan Douglas (Author)

9781108794718, Cambridge University Press

Paperback / softback, published 26 August 2021

476 pages
24.3 x 16.8 x 2.2 cm, 0.73 kg

Dispute management processes are becoming the norm as a precursor, or an alternative, to traditional court-based litigation. Dispute Management is a clear and concise introduction to an expansive range of dispute processes. Beginning with communication theory and practice, and the historical, philosophical and cultural considerations of dispute management, the book then addresses the traditional topics of negotiation, mediation and litigation, as well as interviewing, collaborative law and arbitration. Each topic is well-researched, offering the necessary depth, socio-legal considerations and balanced coverage of theory and practice. Chapters address relevant ethical and cultural issues and is supported by array of interesting examples that promote discussion. Case studies at the end of each chapter link theory to practice and present disputes between neighbours, conflict in the workplace and cases that make it to trial. Offering a combination of theoretical insights and practical information Dispute Management is a vital resource for students, lawyers and dispute practitioners.

Introduction
1. Understanding disputes
2. Communication
3. History and Philosophy of Dispute Management
4. Interviewing
5. Negotiation
6. Mediation
7. Facilitation
8. Conciliation
9. Collaborative Law
10. Arbitration
11. Litigation
12. Statutory Dispute Management Schemes and Professional Practice in Dispute Management.

Subject Areas: Civil procedure, litigation & dispute resolution [LNAC], Legal system: general [LNA], Laws of Specific jurisdictions [LN]