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Crisis-ready Leadership
Building Resilient Organizations and Communities
Bob Campbell (Author)
9781119700234, Wiley
Hardback, published 27 March 2023
240 pages
25.4 x 17.8 x 1.6 cm, 0.866 kg
CRISIS-READY LEADERSHIP Provides an integrated framework for making decisions in the context of a crisis, based on operationalized practices and strategies Crisis-ready Leadership: Building Resilient Organizations and Communities provides the knowledge and skills necessary to make timely and effective decisions while managing a large-scale incident. Codifying the best practices from the successful FEMA-certified course On-Scene Crisis Leadership and Decision Making for HazMat Incidents, this comprehensive volume provides systematic guidance on best practices for improving situational awareness, adapting leadership styles, implementing incident command systems across political and organizational boundaries, and more. Throughout the book, readers gain an in-depth understanding of crucial leadership and decision-making skills through examination of real-world case studies based on interviews, reports, and testimonies of experienced crisis leaders within government and the private sector. Organized around five key topics, each detailed chapter helps crisis leaders fully comprehend a particular problem, its associated challenges, and the lessons learned. Presenting operationally relevant issues and solutions supported by sound theory, this invaluable resource: Crisis-ready Leadership: Building Resilient Organizations and Communities is required reading for all those with leadership and decision-making responsibilities before, during, and after crisis events, including emergency managers, police and fire department leaders, C-suite executives, government agency and military leaders, public health directors, and industrial facility health, safety, security, and environmental directors.
Preface xi Acknowledgements xiii Introduction 1 Part One, The Situation 7 1 Emerging Threats and Hazards 9 2 Operating Contexts – Command and Coordination 23 3 The Challenge Ahead 37 4 Risk-Based Planning 49 Part Two, Decision-Making 57 5 Situational Awareness 59 6 Decision Theory 71 7 Application of FEMA’s Community Lifelines 93 Part Three, Adversity to Sound Judgment 107 8 Crisis Stress and Effect on Judgment 109 9 Overcoming Stress to Optimize Performance 119 Part Four Crisis Leadership 131 10 Profiles in Crisis Leadership 133 11 Attributes of a Crisis Leader 157 Part Five, A Safe and Secure Tomorrow 177 12 Preparedness 179 13 Building Resilience 189 14 Navigating from Crisis to Recovery 211 Index 219
Subject Areas: Business & management [KJ]
