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Creating a Culture of Collaboration
The International Association of Facilitators Handbook
"Corporate executives, governmental policy makers, union leaders–anyone who finds collaboration essential for dealing with the complexity and high interdependence of the global economy—will benefit from Creating a Culture of Collaboration. So will researchers and consultants developing models of cooperation and facilitating decision-making communications, for this book combines the best and most current thinking on how to sustain collaborative relationships in and between organizations for lasting results." "The greatest strength of Creating a Culture of Collaboration lies in the diversity of its authors and their approaches to building organizations and societies that allow the widest participation possible. Rather than closing the doors and allowing only limited voices to be heard, this book champions a vision of a world in which everyone has something significant to contribute." "A great overview of the joys and challenges of building collaboration within organizations and creating opportunities for collaboration between civic society and governmental decision makers. This book has equal value for people concerned with organizational transformation and public participation." "Corporate America is coming to realize that singularly, we're stupid–but collectively, we're smart! Collaboration remains the key strategy for successfully competing in a global economy." "With its rich harvest of international examples, its frank discussion of the nitty-gritty of collaboration, and its penetrating theoretical insights into the nature of collaboration, Creating a Culture of Collaboration ought to be read by any leader who is interested in managing collaboratively." "In this outstanding state-of-the-art resource, thirty-seven seasoned practitioners from around the world offer their insights on the deeper contextual issues that need to be addressed for collaboration to be embraced by any community. A must-read for advocates, leaders, and practitioners of collaboration in the private, public, and nonprofit sectors." "Top-down decision-making is becoming a dinosaur in this era of globalization and rapid change. This outstanding book, written by international contributors, provides the pathways for successful collaborative decision-making and the new wave of leadership, using practical, facilitative, and well-researched methods." "Creating a Culture of Collaboration is an excellent addition to the thinking within the profession of facilitation. It is a great follow-up to The IAF Handbook of Group Facilitation in the International Association of Facilitators series. The long term process of creating the space, values and expectations of collaboration is a serious issue in today's organizations. This book contributes much to this work." "If you or your people are going to be crossing boundaries to work with others, then Creating a Culture of Collaboration has important lessons that are worth their weight in gold. Filled with insights from practitioners and frameworks that have proven their mettle, this is a handbook for success in the twenty-first century." "While much has been written about collaboration over the years, this book contains important new insights and strategies. Thank you for bringing these leading practitioners together to share their knowledge with us!" "At last, a reference manual for civics in the post-9/11 world. Facilitating collaboration is the new Roberts Rules of Order from neighborhood block clubs to Congress, and from corporate board rooms to the United Nations." "Insightful practices covering an amazing breadth of situations." "Your book is a necessary and timely addition to the literature on collaboration. I especially appreciate the book's international aspect."
—Alan T. Belasen, chair, MBA program, and professor of management, Empire State College, SUNY; author, Leading the Learning Organization
—David A. Hart, chief executive officer, Association for Conflict Resolution
—James L. Creighton, public participation consultant and founding president, the International Association for Public Participation; author, The Public Participation Handbook
—Kenny Moore, coauthor, The CEO and the Monk
—Steve Denning, author, The Leader's Guide to Storytelling
—Susan Carpenter, practitioner and trainer; coauthor, Managing Public Disputes
—David A. Wayne, chair, International Association of Facilitators; chief operating officer, Tapestries International Communications, Inc.
—Jon C. Jenkins, Imaginal Training, Groningen, The Netherlands; Coauthor, Nine Disciplines of Facilitative Leadership
—Seth Kahan, executive strategy specialist
—Ingrid Bens, author, Facilitating With Ease!
—Jim Troxel, Millennia Consulting; editor, Participation Works
—Michael Wilkinson, CEO, Leadership Strategies; author, The Secrets of Facilitation
—David D. Chrislip, author, The Collaborative Leadership Fieldbook
Sandy Schuman (Edited by), S Schuman (Author)
9780787981167, Wiley
Hardback, published 5 September 2006
544 pages
24.4 x 18.8 x 4.2 cm, 1.052 kg
Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researchers–from Australia, Belgium, Canada, Chile, New Zealand, Northern Ireland, United Kingdom, and the United States–provide proven approaches to creating a culture of collaboration within and among groups, organizations, communities, and societies.
Preface xxiii 1 Five Transformational Leaders Discuss What They’ve Learned 1 Part One: The Bases of Collaboration 2 Renewing Social Capital: The Role of Civil Dialogue 41 3 The Development of Cross-Sector Collaborations in a Social Context of Low Trust 55 4 Exploring the Dynamics of Collaboration in Interorganizational Settings 69 5 Equity, Diversity, and Interdependence: A New Driver for Societal Transformation 87 6 What Keeps It Together: Collaborative Tensility in Interorganizational Learning 105 7 Make-or-Break Roles in Collaboration Leadership 129 Part Two: Approaches to Collaboration 8 Sense Making and the Problems of Learning from Experience: Barriers and Requirements for Creating Cultures of Collaboration 151 9 Metaphors at Work: Building Multiagency Collaboration Through a Five-Stage Process 173 10 Utilizing Uncertainty 193 11 Sustainable Cooperative Processes in Organizations 211 12 Is Your Organization an Obstacle Course or a Relay Team? A Meaning-Centered Approach to Creating a Collaborative Culture 229 13 Practical Dialogue: Emergent Approaches for Effective Collaboration 257 14 Using the Facilitative Leader Approach to Create an Organizational Culture of Collaboration 281 15 Use of Self in Creating a Culture of Collaboration 304 Part Three: Collaboration in Action 16 Collaboration for Social Change: A Theory and a Case Study 322 17 Theory in Action: Building Collaboration in a County Public Agency 345 18 Leadership for the Common Good 367 19 Using Deliberative Democracy to Facilitate a Local Culture of Collaboration: The Penn’s Landing Project 399 20 Avoiding Ghettos of Like-Minded People: Random Selection and Organizational Collaboration 419 21 Involving Multiple Stakeholders in Large-Scale Collaborative Projects 435 Appendix: Collaborative Values, Principles, and Beliefs 449 Key Concepts 469 Index 479
Sandy Schuman
Sam Kaner
James M. Campbell
Mladen Koljatic, Mónica Silva, Eduardo Valenzuela
Ignacio J. Martinez-Moyano
Michael Murray, Brendan Murtagh
Hilary Bradbury, Darren Good, Linda Robson
Mirja P. Hanson
Gervase R. Bushe
Carol Sherriff, Simon Wilson
Kim Sander Wright
Dale Hunter
Paul T. P. Wong
Rosa Zubizarreta
Roger Schwarz
Ante Glavas, Claudy Jules, Ellen Van Oosten
Cynthia Silva Parker, Linda N. Guinee, J. Courtney Bourns, Jennifer Fischer-Mueller, Marianne Hughes, Andria Winther
Jamie O. Harris, David Straus
John M. Bryson, Barbara C. Crosby
William J. Ball
Lyn Carson
Tasos Sioukas, Marilyn Sweet
Subject Areas: Business & management [KJ]
