Coping with Continuous Change in the Business Environment
Knowledge Management and Knowledge Management Technology

Antonie Botha (Author), Derrick Kourie (Author), Retha Snyman (Author)

9781843343554, Elsevier Science

Paperback / softback, published 31 January 2008

272 pages
23.4 x 15.6 x 1.8 cm, 0.42 kg

Aimed at knowledge management professionals and students in the field of knowledge management, information science, information systems and software engineering, the book provides answers to the ‘what-is’ and ‘why-is’ questions with regard to knowledge management. It investigates the concepts and elements, the drivers, and challenges involved in knowledge management. In the second part of the book the ‘how’ and ‘with-what’ characteristics of knowledge management are covered. Although knowledge management is primarily concerned with non-technical issues, this book concentrates on the technical issues and challenges. A new technology framework for knowledge management is proposed to position and relate the different knowledge management technologies as well as the two key applications of knowledge management, namely knowledge portals and knowledge discovery (including text mining).

Part 1 A perspective of knowledge and knowledge management concepts: Introduction
Knowledge perspectives and concepts
Knowledge management perspectives and concepts
Intellectual capital
Organisational learning and learning organisations
Knowledge management and Communities of Practice
Knowledge management best practices
Part one summary and conclusions. Part 2 The technical perspective of knowledge management: Introduction
The Knowledge management technology
Knowledge management technology framework infrastructure
Knowledge creation and sensing
Knowledge sharing and transfer
Advanced search, indexing and retrieval
Knowledge management technology framework applications
Knowledge portals
Knowledge discovery
Summary and conclusions.

Subject Areas: Economics, finance, business & management [K], Library, archive & information management [GLC]