Conversational Spanish for Hospitality Managers and Supervisors
Basic Language Skills for Daily Operations

Matt A. Casado (Author)

9780471059592, Wiley

Paperback / softback, published 3 October 1995

304 pages
23.1 x 15.2 x 2 cm, 0.472 kg

Indispensable for hospitality managers who need to communicate effectively with their Spanish-speaking employees, this unique book gives you the basic Spanish language skills you need at work every day. You'll quickly learn Spanish phrases, questions, and instructions that you can use immediately—in all the areas of your daily operations. This concise but comprehensive book gives you all the tools you need:

• Common dialogues in Spanish for the full range of hospitality occupations, including housekeeping, restaurant, kitchen, and engineering
• Useful phrases, including greetings, introductions, time, numbers, the calendar, and more
• Position descriptions and hotel and restaurant operating procedures in Spanish
• Interviewing vocabulary and general personnel office dialogues
• A brief overview of Spanish grammar basics and an easy-to-use pronunciation guide
• A model Spanish-language employee manual
• Handy, English-Spanish/Spanish-English hospitality dictionaries

Pronunciation.

Essential Grammar.

Common Expressions.

At the Personnel Office.

The Housekeeping Department.

The Engineering Department.

The Restaurant.

The Kitchen.

The Employee Handbook (Sample).

Subject Areas: Travel & holiday [WT]